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Re-installed Windows XP - Key on back of computer not working RRS feed

  • Question

  • I re-installed Windows-XP Home edition on my laptop.  However, the key on the back of the laptop for Windows XP Home edition will not activate my installation.  I've done a bit of research online and read that if a motherboard has been replaced you may run into issues with a machine that came installed with Windows XP when it was bought.  I attempted to call the telephone number provided by the activate window.  However, it said the code I entered was invalid.  Could someone please assist me with what steps I need to take next to validate my installation?

     

    Also, I unfortunately didn't create a restore disk when I first got this machine so the installation disk I used for Windows XP Home edition was not the one that came with the system.  IS there a specific disk I need to use for OEM versions of Windows XP?  Thank you very much for your assistance.

    Sunday, November 6, 2011 7:29 PM

Answers

  • "NuNn DaDdY" wrote in message news:03c5d480-d1f5-49b5-8eb9-b6f45eefc5ca...

    I re-installed Windows-XP Home edition on my laptop.  However, the key on the back of the laptop for Windows XP Home edition will not activate my installation.  I've done a bit of research online and read that if a motherboard has been replaced you may run into issues with a machine that came installed with Windows XP when it was bought.  I attempted to call the telephone number provided by the activate window.  However, it said the code I entered was invalid.  Could someone please assist me with what steps I need to take next to validate my installation?

     

    Also, I unfortunately didn't create a restore disk when I first got this machine so the installation disk I used for Windows XP Home edition was not the one that came with the system.  IS there a specific disk I need to use for OEM versions of Windows XP?  Thank you very much for your assistance.

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
    - **in your own thread**, please
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Friday, November 11, 2011 8:24 PM
    Monday, November 7, 2011 5:58 PM
    Moderator

All replies

  • "NuNn DaDdY" wrote in message news:03c5d480-d1f5-49b5-8eb9-b6f45eefc5ca...

    I re-installed Windows-XP Home edition on my laptop.  However, the key on the back of the laptop for Windows XP Home edition will not activate my installation.  I've done a bit of research online and read that if a motherboard has been replaced you may run into issues with a machine that came installed with Windows XP when it was bought.  I attempted to call the telephone number provided by the activate window.  However, it said the code I entered was invalid.  Could someone please assist me with what steps I need to take next to validate my installation?

     

    Also, I unfortunately didn't create a restore disk when I first got this machine so the installation disk I used for Windows XP Home edition was not the one that came with the system.  IS there a specific disk I need to use for OEM versions of Windows XP?  Thank you very much for your assistance.

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
    - **in your own thread**, please
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Friday, November 11, 2011 8:24 PM
    Monday, November 7, 2011 5:58 PM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Friday, November 11, 2011 8:16 PM