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Crm Exception: Message: This Queue Item can't be Route To the selected Team., ErrorCode: -2147220249 RRS feed

  • Question

  • Hello,

    in our CRM 2013 SP1 - Solution, when the WorkerId of a queue-item is set to a "Team", the following error is displayed:

    Invalid Argument "Invalid workerid: 1b29b2f8-2aac-e211-9de2-000c29606bcd of type 9"

    In the trace-logs, I've found this Exception:
    "Crm Exception: Message: This Queue Item can't be Route To the selected Team., ErrorCode: -2147220249"

    The error exists since SP1 and seems to be related to the QueueItem-Routing Features.
    Note: We do not have any Routing rules defined.

    Maybe anybody can help?

    Thanks,
    Sascha

    Friday, June 20, 2014 9:52 AM