Issue running CRM 4.0 after installation RRS feed

  • Question

  • I installed CRM 4.0 on a Windows Server 2003 R2 box, with SQL Server 2005 R3 on a different Server 2003 box. After installation, I tried to bring up the website, but got a blank page; the 3 triangle logo did load in the tab. Checking the page source, it loaded a blank page.

    I went online and set folder permissions to include NT AUTHORITY and enbaled tracing. I am still getting the blank page and I am getting in my SERVER-w3wp-CRMWeb-20110926-1.log file:

    Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread: 1 |Category: Exception |User: 00000000-0000-0000-0000-000000000000 |Level: Error | CrmEventLog.WriteEntry

    at CrmEventLog.WriteEntry(EventLogEntryType eventType, Int64 eventId, Boolean traceFailure, Object[] values)
    at CrmPerformanceCounterFactory.LoadCounters(PerformanceCounterLoadSetting settings, String component)
    at BaseAuthenticationProvider..cctor()
    at BaseAuthenticationProvider..ctor()
    at SoapHeaderAuthenticationProviderBase..ctor()
    at MultipleOrganizationSoapHeaderAuthenticationProvider..ctor()
    at RuntimeTypeHandle.CreateInstance(RuntimeType type, Boolean publicOnly, Boolean noCheck, Boolean& canBeCached, RuntimeMethodHandle& ctor, Boolean& bNeedSecurityCheck)
    at RuntimeType.CreateInstanceSlow(Boolean publicOnly, Boolean fillCache)
    at RuntimeType.CreateInstanceImpl(Boolean publicOnly, Boolean skipVisibilityChecks, Boolean fillCache)
    at Activator.CreateInstance(Type type, Boolean nonPublic)
    at BaseAuthenticationSettings.CreateType(String typeName, Type requiredBaseType)
    at BaseAuthenticationSettings.CreateProvider(String typeName, IDictionary`2 configuration)
    at AuthenticationPipelineSettings.LoadPipeline()
    at AuthenticationPipelineSettings.get_AuthenticationProvider()
    at AuthenticationEngine.Execute(Object sender, EventArgs e)
    at SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
    at HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
    at ApplicationStepManager.ResumeSteps(Exception error)
    at HttpApplication.System.Web.IHttpAsyncHandler.BeginProcessRequest(HttpContext context, AsyncCallback cb, Object extraData)at HttpRuntime.ProcessRequestInternal(HttpWorkerRequest wr)
    at HttpRuntime.ProcessRequestNoDemand(HttpWorkerRequest wr)
    at ISAPIRuntime.ProcessRequest(IntPtr ecb, Int32 iWRType)

    >Failed to write the following event message to the Event Log.

    The exception information is:

    System.InvalidOperationException: Cannot open log for source 'MSCRMPerfCounters'. You may not have write access. ---> System.ComponentModel.Win32Exception: Access is denied

    --- End of inner exception stack trace ---

    at System.Diagnostics.EventLog.OpenForWrite(String currentMachineName) 

    at System.Diagnostics.EventLog.InternalWriteEvent(UInt32 eventID, UInt16 category, EventLogEntryType type, String[] strings, Byte[] rawData, String currentMachineName) 

    at System.Diagnostics.EventLog.WriteEvent(EventInstance instance, Byte[] data, Object[] values) 

    at System.Diagnostics.EventLog.WriteEvent(EventInstance instance, Object[] values)

    at Microsoft.Crm.CrmEventLog.WriteEntry(EventLogEntryType eventType, Int64 eventId, Boolean traceFailure, Object[] values)

    Any suggestions/tips would be appreciated. 

    Monday, September 26, 2011 7:17 PM


All replies

  • It appears to be a permissions error to me.  Was the installation done with a Domain Admin account? That always helps from what I have seen.  

    This thread may help: http://community.dynamics.com/product/crm/f/117/p/12588/17332.aspx


    Jamie Miley
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    • Marked as answer by Jim Glass Jr Tuesday, September 27, 2011 4:48 PM
    Monday, September 26, 2011 9:30 PM
  • Hi,

    In AD for that account add in all group policy particularly in PrivUserGroup and SqlUserGroup and add that domain user in sql and give full permission there also.

    Add Domain Admin account in CRM Deployment Manager.

    Its permission issue only, that AD account that's not have sufficient permission, please give full permission.



    Thanks & Regards, MS CRM Consultant, V.Surya.
    Tuesday, September 27, 2011 6:05 AM
  • The issue appeared to be permissions all around. I installed CRM on one server, the database was on another server and AD was on a third. Things appear to be working.


    Thank you fro your assistance.

    Michael Rybicki
    Tuesday, September 27, 2011 4:14 PM