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    Hi All

    10 Days back i have created  1 Test Online Crm , I have Done Many Customization in that . But Now CRM is not opening , it's showing Error Message Box , See below . I Need the Customization Backup . Can any one help me here . Its very Urgent . Its a 30 days free trial CRM , it's still having 20 days in its account .

    

    

    Zafar Khan

    Friday, March 1, 2013 7:17 AM

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    Hi,

    You don't have many options. The better option is you insist with the support of Microsoft reporting your problem and urgency. Are you sure that you are introducing the right credentials?

    I can giving you another possibility, it's an idea i don't test, that is create another application that connects with CRM Online and download the solution. With that you can store your customizations backup. See here how connect.

    Hope this helps.
    If i answered your question, please mark the response as an answer and also vote as helpful.

    Pedro Azevedo Crm Specialist 4.0\2011

    • Proposed as answer by Azevedo PedroMVP Friday, March 1, 2013 3:54 PM
    • Marked as answer by Zafar.Khan Sunday, March 3, 2013 6:08 PM
    Friday, March 1, 2013 3:54 PM

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    Hi,

    The error message has no clues, so call to support, they can turn on dev errors, to see detailed error.

    Hope this helps.
    If i answered your question, please mark the response as an answer and also vote as helpful.

    Pedro Azevedo Crm Specialist 4.0\2011

    Friday, March 1, 2013 9:52 AM
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    Hi Azevedo

    Thanks for your reply

    I tried to contact Support , but they are saying they wont support for trial CRM . What Should i do . Any  suggestion would be appreciated 

    Zafar Khan

    Friday, March 1, 2013 3:37 PM
  • Question
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    Hi,

    You don't have many options. The better option is you insist with the support of Microsoft reporting your problem and urgency. Are you sure that you are introducing the right credentials?

    I can giving you another possibility, it's an idea i don't test, that is create another application that connects with CRM Online and download the solution. With that you can store your customizations backup. See here how connect.

    Hope this helps.
    If i answered your question, please mark the response as an answer and also vote as helpful.

    Pedro Azevedo Crm Specialist 4.0\2011

    • Proposed as answer by Azevedo PedroMVP Friday, March 1, 2013 3:54 PM
    • Marked as answer by Zafar.Khan Sunday, March 3, 2013 6:08 PM
    Friday, March 1, 2013 3:54 PM
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    Hi Azevedo , 

    Thanks for your Support

    I tried below one and this worked for me ... I created new online crm with the same credential .. then opened the Solution(settings--> customization) page .. then i changed the organization name(with previous crm, which i was not able to login) in url .. its opened that previous CRM(for which i was not able to login) and i exported the Default Solution ...

    I tried your Suggested way . using this i am able to Export Solution Which i created in CRM , But if want Default Solution how i can do that. In exportSolutionRequest , SolutionName is a required property . What should i pass here .

      exportSolutionRequest.SolutionName = solution.UniqueName;
    Once Again Thanks..

    Zafar Khan

    Sunday, March 3, 2013 6:07 PM