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lost windows vista premium product key, need help!!

    Question

  • i've seen this question before and this is where it got me, any help from here?? whats the next step??

    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0xc004c4a8
    Cached Validation Code: N/A, hr = 0x80004005
    Windows Product Key: *****-*****-XK376-TJ7T4-76PKF
    Windows Product Key Hash: 5QFdDDGgO8Pgmj93aZhOuZ69dH0=
    Windows Product ID: 89578-022-5000027-71429
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {2755CF9A-A965-48BC-9307-A88F3F7C9455}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.071009-1548
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2755CF9A-A965-48BC-9307-A88F3F7C9455}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-76PKF</PKey><PID>89578-022-5000027-71429</PID><PIDType>5</PIDType><SID>S-1-5-21-796858806-862427288-3449571838</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>GM5474</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="4"/><Date>20070427000000.000000+000</Date></BIOS><HWID>45303507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GATEWA</OEMID><OEMTableID>SYSTEM  </OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

    Wednesday, July 16, 2008 8:06 PM

Answers

  • The partial product key *****-*****-XK376-TJ7T4-76PKF is a Microsoft universal product key that permits installing Windows Vista Home Premium Edition without entering a perpetual product key during the setup phase.  In order to activate this installation, a genuine "full retail version" product key must be purchased and entered.

     

    It seems some folks ignore the warning to enter the proper prouct key during setup, perhaps because they have an "upgrade" product key and are trying to install Vista on a reformatted or blank hard drive.  They skip entering the upgrade product key because it will not be accepted when a "full version" product key is required.

     

    To solve your issue, purchase a "full retail version" license for Windows Vista Home Premium and then change the product key and activate it.

     

    How to Purchase Windows Vista: http://www.windowsmarketplace.com/category.aspx?bcatid=2804

     

    How to Change a Windows Product Key: http://www.microsoft.com/genuine/selfhelp/PKUInstructions.aspx

     

    Also review:

     

    Installation choices for consumer versions of Windows Vista: http://support.microsoft.com/kb/932616

     

    How to Replace Lost, Broken, or Missing Microsoft Software or Hardware:

    http://support.microsoft.com/kb/326246/en-gb

     

    Wednesday, July 16, 2008 8:43 PM
    Answerer
  • In addition,  If you have an upgrade version of Vista and you are having problems installing it so the Upgrade Product Key will be accepted, please contact Vista Support at http://support.microsoft.com Install problems are usually supported at no cost.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

     

    Friday, July 18, 2008 10:53 PM
    Owner

All replies

  • The partial product key *****-*****-XK376-TJ7T4-76PKF is a Microsoft universal product key that permits installing Windows Vista Home Premium Edition without entering a perpetual product key during the setup phase.  In order to activate this installation, a genuine "full retail version" product key must be purchased and entered.

     

    It seems some folks ignore the warning to enter the proper prouct key during setup, perhaps because they have an "upgrade" product key and are trying to install Vista on a reformatted or blank hard drive.  They skip entering the upgrade product key because it will not be accepted when a "full version" product key is required.

     

    To solve your issue, purchase a "full retail version" license for Windows Vista Home Premium and then change the product key and activate it.

     

    How to Purchase Windows Vista: http://www.windowsmarketplace.com/category.aspx?bcatid=2804

     

    How to Change a Windows Product Key: http://www.microsoft.com/genuine/selfhelp/PKUInstructions.aspx

     

    Also review:

     

    Installation choices for consumer versions of Windows Vista: http://support.microsoft.com/kb/932616

     

    How to Replace Lost, Broken, or Missing Microsoft Software or Hardware:

    http://support.microsoft.com/kb/326246/en-gb

     

    Wednesday, July 16, 2008 8:43 PM
    Answerer
  • In addition,  If you have an upgrade version of Vista and you are having problems installing it so the Upgrade Product Key will be accepted, please contact Vista Support at http://support.microsoft.com Install problems are usually supported at no cost.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

     

    Friday, July 18, 2008 10:53 PM
    Owner