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Bereitstellungsmanager/Deployment Manager: Das Snapin konnte nicht erstellt werden RRS feed

  • Question

  • Hallo,

    wir hatten erfolgreich MS CRM4.0 installiert. Auch der Deployment Manager (auf dem englischen Server) bzw. Bereitstellungsmanager (auf dem deutschen Server) ließen sich öffnen.

    Jetzt plötzlich geht er nicht mehr auf (beide Server). Die genauere Meldung lautet dann:

    Der DNS-Hostname des Active Directory-Domänencontrollers mit dem ntdsa-Objektnamen 'CN=NTDS Settings,CN=Domänencontrollername,CN=Servers,CN=xxx,CN=Sites,CN=Configuration,DC=yyy,DC=zzz' kann nicht abgerufen werden.

    Was ist hier los? Vielleicht wurde in der Domäne der Domänencontroller veschoben?
    Wie kann ich das korrigieren? Wo zieht er sich den Domänencontrollernamen her, d.h. wo müsste ich dessen Konfiguration ändern? Irgendwo in der CRM-Konfig-Datei im SQL-server 2008?

    Es gibt von MS einen Link, der hier nicht passt:
    http://support.microsoft.com/kb/960370/en-us

    Rollup 13 ist installiert.

    Hat jemand eine Idee?

    Danke und Gruß

    Thursday, November 25, 2010 3:08 PM

Answers

All replies

  • Hi,

    I guess I better translate in englisch since all other entries are in english.

    we successfully implemented CRM 4.0. It all worked including the deployment manager (on one english and one German server).

    Now suddenly just the deployment manager won't open. This is the message in english:
    Unable to obtain DNS hostname of Active Directory domain controller with ntdsa object name "CN=NTDS Settings,CN=<var>DOMAINCONTROLLER_Name</var>,CN=Servers,CN=<var>MYSITENAME</var>,CN=Sites,CN=Configuration,DC=domain,DC=com".

    As mentioned the support link from MS won't help.

    Where could I change the setting for the Domain controller or what is wrong here?

    Thank you

    Andreas

    Friday, November 26, 2010 9:10 AM
  • Hi,

    now it all works again. The problem was obviously s.th. with the domain controller. Perhaps the central IT took it down for some work on it or some such.

    This morning it all worked again and I did nothing.

    However, it would be nice to know, whether one could change the name of the domain controller CRM 4.0 tries to contact. There are many domain controllers in our domain and if I would know where the CRM-System pulls the name of the DC it tries to contact and how to change that name to another domain controller name then I would not have to rely on circumstances.

    Thank you

    Andreas

    Friday, November 26, 2010 10:38 AM
  • Hi Andreas,

    please take a look at http://support.microsoft.com/kb/954811/en which describes how you can point crm to a specific dc.

    btw. there is also a German Dynamic CRM forum: http://social.microsoft.com/Forums/en-US/crmgerman/threads

    • Marked as answer by Jim Glass Jr Monday, November 29, 2010 6:38 PM
    Friday, November 26, 2010 12:08 PM