Answered by:
Windows 7 Build 7601 Not Genuine

Question
-
Hi,
Just recently my computer has slowed down dramatically and comes up with "Windows 7 Build 7601 Not Genuine" in the bottom right hand corner of my desktop.
Am now using "Safe Mode with Networking" as normal windows will not run as smoothly.
Help would be greatly appreciated, thanks.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x8007043c
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {20C2A0B0-D238-42B2-981B-09E3A66A3564}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\General\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{20C2A0B0-D238-42B2-981B-09E3A66A3564}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-4215077378-1212869469-1002771278</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.29</Version><SMBIOSVersion major="2" minor="6"/><Date>20111107000000.000000+000</Date></BIOS><HWID>54573E07018400FC</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>E. Australia Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8007043C' to display the error text.
Error: 0x8007043C
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x8007043c
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: LgAAAAIAAQABAAIAAAAAAAAAAgABAAEA6GGOxs4PdxYW5ParGuMGTRI+5qBcXQ==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-MPC
FACP HPQOEM SLIC-MPC
HPET HPQOEM SLIC-MPC
BOOT HPQOEM SLIC-MPC
MCFG HPQOEM SLIC-MPC
WDAT HPQOEM SLIC-MPC
ASF! HPQOEM SLIC-MPC
SLIC HPQOEM SLIC-MPC
ASPT HPQOEM SLIC-MPC
SSDT PmRef CpuPm
SSDT PmRef CpuPm
Monday, January 2, 2012 12:37 AM
Answers
-
No further reply from the Original Poster.
Issue is assumed to be resolved.
Darin MS- Marked as answer by Darin Smith MS Friday, January 6, 2012 11:55 PM
Friday, January 6, 2012 11:55 PM
All replies
-
You need to run the report in normal mode to show the information we need.Monday, January 2, 2012 12:49 AMAnswerer
-
No further reply from the Original Poster.
Issue is assumed to be resolved.
Darin MS- Marked as answer by Darin Smith MS Friday, January 6, 2012 11:55 PM
Friday, January 6, 2012 11:55 PM -
Sorry it took a while, been a little busy with personal issues. And the fact that my computer regularly slows down completely or just freezes; while also coming up with the occasional: "Windows 7 Build 7601 Not Genuine".Diagnostic Report (1.9.0027.0):-----------------------------------------Windows Validation Data-->Validation Code: 0Cached Online Validation Code: 0x0Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=Windows Product ID: 00359-OEM-8992687-00010Windows Product ID Type: 2Windows License Type: OEM SLPWindows OS version: 6.1.7601.2.00010300.1.0.003ID: {20C2A0B0-D238-42B2-981B-09E3A66A3564}(3)Is Admin: YesTestCab: 0x0LegitcheckControl ActiveX: Registered, 1.9.42.0Signed By: MicrosoftProduct Name: Windows 7 Home PremiumArchitecture: 0x00000009Build lab: 7601.win7sp1_gdr.110622-1506TTS Error:Validation Diagnostic:Resolution Status: N/AVista WgaER Data-->ThreatID(s): N/A, hr = 0x80070002Version: N/A, hr = 0x80070002Windows XP Notifications Data-->Cached Result: N/A, hr = 0x80070002File Exists: NoVersion: N/A, hr = 0x80070002WgaTray.exe Signed By: N/A, hr = 0x80070002WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->Cached Result: N/A, hr = 0x80070002Version: N/A, hr = 0x80070002OGAExec.exe Signed By: N/A, hr = 0x80070002OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->Office Status: 109 N/AOGA Version: N/A, 0x80070002Signed By: N/A, hr = 0x80070002Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->Proxy settings: N/AUser Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)Default Browser: C:\Users\General\AppData\Local\Google\Chrome\Application\chrome.exeDownload signed ActiveX controls: PromptDownload unsigned ActiveX controls: DisabledRun ActiveX controls and plug-ins: AllowedInitialize and script ActiveX controls not marked as safe: DisabledAllow scripting of Internet Explorer Webbrowser control: DisabledActive scripting: AllowedScript ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->Other data-->Office Details: <GenuineResults><MachineData><UGUID>{20C2A0B0-D238-42B2-981B-09E3A66A3564}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-4215077378-1212869469-1002771278</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.29</Version><SMBIOSVersion major="2" minor="6"/><Date>20111107000000.000000+000</Date></BIOS><HWID>54573E07018400FC</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>E. Australia Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002Licensing Data-->Software licensing service version: 6.1.7601.17514Name: Windows(R) 7, HomePremium editionDescription: Windows Operating System - Windows(R) 7, OEM_SLP channelActivation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64Application ID: 55c92734-d682-4d71-983e-d6ec3f16059fExtended PID: 00359-00178-926-800010-02-3081-7600.0000-2312010Installation ID: 012176155345450241772104750415014240596632142865112892Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340Partial Product Key: 3Q6C9License Status: LicensedRemaining Windows rearm count: 2Trusted time: 8/01/2012 1:10:12 PMWindows Activation Technologies-->HrOffline: 0x00000000HrOnline: N/AHealthStatus: 0x0000000000000000Event Time Stamp: N/AActiveX: Registered, Version: 7.1.7600.16395Admin Service: Registered, Version: 7.1.7600.16395HealthStatus Bitmask Output:HWID Data-->HWID Hash Current: MAAAAAIAAQABAAEAAQABAAAAAgABAAEA6GGOxs4PdxYW5ParBk0DISp3Ej7moFxdOEM Activation 1.0 Data-->N/AOEM Activation 2.0 Data-->BIOS valid for OA 2.0: yesWindows marker version: 0x20001OEMID and OEMTableID Consistent: yesBIOS Information:ACPI Table Name OEMID Value OEMTableID ValueAPIC HPQOEM SLIC-MPCFACP HPQOEM SLIC-MPCHPET HPQOEM SLIC-MPCBOOT HPQOEM SLIC-MPCMCFG HPQOEM SLIC-MPCWDAT HPQOEM SLIC-MPCASF! HPQOEM SLIC-MPCSLIC HPQOEM SLIC-MPCASPT HPQOEM SLIC-MPCSSDT PmRef CpuPmSSDT PmRef CpuPmSunday, January 8, 2012 3:16 AM
-
I see no issues in your report. Was the notice showing when you ran it?
my computer regularly slows down completely or just freezes; while also coming up with the occasional: "Windows 7 Build 7601 Not Genuine".
Likely the notification is caused by whatever is causing your other issues. I think you should be looking for malware or unruly third party programs or even hardware faults. Disclaimer: not my area of experience so can't advise you on this.
You likely get assistance on the answers forum. Select an appropriate section and ask there with description of your issues.
http://answers.microsoft.com/en-us
Sunday, January 8, 2012 2:37 PMAnswerer