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One of the CRM org( 2013 SP1) is not loading in IE RRS feed

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    Hi Friends,

    I'm facing issue in opening one of our CRM org(version 2013,SP1) in my IE 11 browser. I tried to open the same org in my colleague system. It is loading without any issue.

    I'm getting the following error when I refresh the page in my system. I have added this website already in compatibility view.

    <CrmScriptErrorReport>
  <ReportVersion>1.0</ReportVersion>
  <ScriptErrorDetails>
   <Message>Unable to get property 'firstChild' of undefined or null reference</Message>
   <Line>7</Line>
   <URL>/_common/global.ashx?ver=1644854171</URL>
   <PageURL>/workplace/home_dashboards.aspx?pagemode=iframe&sitemappath=PersonAdministration%7cPersonRegistrationOverview%7cnav_dashboardsMyPracticeOverview</PageURL>
   <Function>anonymousr:Unabletogetproperty'firstChild'ofundefinedornullreference</Function>
   <CallStack>
    <Function>anonymousr:Unabletogetproperty'firstChild'ofundefinedornullreference</Function>
   </CallStack>
  </ScriptErrorDetails>
  <ClientInformation>
   <BrowserUserAgent>Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; Pcy8.0.7601.17514-10552-10110-55)</BrowserUserAgent>
   <BrowserLanguage>en-US</BrowserLanguage>
   <SystemLanguage>en-US</SystemLanguage>
   <UserLanguage>en-US</UserLanguage>
   <ScreenResolution>1600x900</ScreenResolution>
   <ClientName>Web</ClientName>
   <ClientTime>2015-09-28T17:57:25</ClientTime>
  </ClientInformation>
  <ServerInformation>
    <OrgLanguage>1033</OrgLanguage>
    <OrgCulture>1033</OrgCulture>
    <UserLanguage>1033</UserLanguage>
    <UserCulture>1033</UserCulture>
    <OrgID>{79F28481-E947-E511-8100-000D3AB18CC5}</OrgID>
    <UserID>{6962F1C4-E947-E511-8100-000D3AB18CC5}</UserID>
    <CRMVersion>6.1.2.112</CRMVersion>
  </ServerInformation>
</CrmScriptErrorReport>.

    Please help me in resolving this issue. Thank you.

    Monday, September 28, 2015 12:51 PM

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    Hi,

    Can you please check this <Message>Unable to get property 'firstChild' of undefined or null reference</Message>

    I hope if resolve this error it will load.

    Thanks & Regards, MS CRM Consultant, V.Surya. My Blog: http://inventcrm.wordpress.com/

    Tuesday, September 29, 2015 6:12 AM
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    Thank you for the reply.

    I'm confused here. How to check this error because the url is pointing to system dashboard.

    /workplace/home_dashboards.aspx?pagemode=iframe&sitemappath=PersonAdministration%7cPersonRegistrationOverview%7cnav_dashboardsMyPracticeOverview'

    And also I could open the same organization in others system.


    Tuesday, September 29, 2015 7:08 AM