One of the CRM org( 2013 SP1) is not loading in IE RRS feed

  • Question

  • Hi Friends,

    I'm facing issue in opening one of our CRM org(version 2013,SP1) in my IE 11 browser. I tried to open the same org in my colleague system. It is loading without any issue.

    I'm getting the following error when I refresh the page in my system. I have added this website already in compatibility view.

       <Message>Unable to get property 'firstChild' of undefined or null reference</Message>
       <BrowserUserAgent>Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; Pcy8.0.7601.17514-10552-10110-55)</BrowserUserAgent>

    Please help me in resolving this issue. Thank you.

    Monday, September 28, 2015 12:51 PM

All replies

  • Hi,

    Can you please check this <Message>Unable to get property 'firstChild' of undefined or null reference</Message>

    I hope if resolve this error it will load.

    Thanks & Regards, MS CRM Consultant, V.Surya. My Blog: http://inventcrm.wordpress.com/

    Tuesday, September 29, 2015 6:12 AM
  • Thank you for the reply.

    I'm confused here. How to check this error because the url is pointing to system dashboard.


    And also I could open the same organization in others system.

    Tuesday, September 29, 2015 7:08 AM