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Uninstall family safety

    General discussion

  • I deleted myself from the online account of family safety from there I tried uninstalling it from my computer (vista). The problem with that is there isn't a listing for Windows OneCare to uninstall.So,I followed the link to remove Onecare, but I recieved a message saying that I need to be a system administrator. I tired it again while logged into family safety and it still doesn't recognize me as the system adminstrator.
    Friday, June 12, 2009 2:20 PM

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  •  

    You're off topic for this forum, which is dedicated to Windows Live OneCare
     

    Support for Windows Live programs and services:

    Go to http://support.live.com and sign in with a LiveID

    Click on the Windows Live service or product you need help with.

    If you are not presented with an email support form, but are instead redirected to help.live.com for that service/product, in the page that opens from http://help.live.com select any topic on the left hand side or search for a question in the search box.

    The results of your search or the clicked topic appears in the right hand frame, along with a tiny link in the lower right hand corner – “Get more help.”

    Click that tiny link and you will get to a page with a link “Contact support”

    Click that link and you will be presented with the email support form to fill out. Provide as much detail as possible and you should get a response from support within 24 hours.

    From Help for Windows Live Family Safety:

    Delete OneCare Family Safety settings

    Only the primary administrator (Family Safety users with permissions to change Family Safety settings, and to add and remove child users. The primary administrator can also add and remove secondary administrators.) can delete OneCare Family Safety child safety settings (Customizable settings that help parents to protect children from being exposed to inappropriate web content. For example, parents can block access to specific types of content on the Internet.) from the Family Safety website. Other administrators and child (An account holder whose use of the Internet is restricted by Family Safety. Children can't view their own child safety settings.) account holders don't have permissions to delete these settings. Family Safety isn't completely deleted until the Family Safety software (Downloaded software that enforces child safety settings and content filtering based on the settings defined on the Family Safety website. Users must sign in to the Family Safety software to use the Internet on the computer the Family Safety software is installed on.) is uninstalled from every computer on which it was installed.

     Delete child safety settings for all users associated with the primary administrator account
    1. On the OneCare Family Safety home page, click Returning user, and then sign in with your Windows Live ID (A user name and password used to sign in to any Windows Live product or service. Family Safety uses the Windows Live ID to identify the person signing in, and to match them with their individual settings.) . Don't select the Remember my password check box, or child users will be able to sign in and use your account.
    2. Click Delete settings, and then follow the on-screen instructions.
     Uninstall the Family Safety software
    1. On the Start menu, click Run.
    2. Type appwiz.cpl, and then press ENTER.
    3. Next to OneCare Family Safety, click Uninstall or Remove.
    4. Follow the on-screen instructions.
    Note

    To completely delete all Family Safety settings, these steps must be carried out on every computer on which the Family Safety software was installed.


    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
    Friday, June 12, 2009 2:33 PM
    Moderator