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PRODUCT KEY RRS feed

  • Question

  • MY WINDOWS PRODUCT KEY FOR XP DOSENT WORK I CANT USE SOME OF MY APPLICATIONS.

    THE KEY IS ON MY TOWER, BUT I GET AN ERROR MESSAGE

    Monday, July 12, 2010 1:15 AM

Answers

  • Hello TWIG501,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Run" several times to download and start the Utility.  When asked, click the "Continue" button.  When the utility completes its run, click the "Copy" button, then come back here and paste the report into your post.

    In addition, please look on the computer itself (or, if you purchased Windows separately from your computer, please look at the retail box and materials) to see if there is a Certificate of Authenticity (CoA).  If you have a CoA, please tell us what version and edition of Windows is listed on the CoA.  If the CoA is affixed to the computer, tell us if the manufacturer's name or if "OEM Software" is listed on the CoA.  DO NOT post the product key that may be printed on the CoA.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Monday, July 12, 2010 1:23 AM

All replies

  • Hello TWIG501,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Run" several times to download and start the Utility.  When asked, click the "Continue" button.  When the utility completes its run, click the "Copy" button, then come back here and paste the report into your post.

    In addition, please look on the computer itself (or, if you purchased Windows separately from your computer, please look at the retail box and materials) to see if there is a Certificate of Authenticity (CoA).  If you have a CoA, please tell us what version and edition of Windows is listed on the CoA.  If the CoA is affixed to the computer, tell us if the manufacturer's name or if "OEM Software" is listed on the CoA.  DO NOT post the product key that may be printed on the CoA.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Monday, July 12, 2010 1:23 AM
  • No reply from Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Thursday, July 15, 2010 6:27 PM