Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
The product key you typed is already in use vista home premium RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    Hello,

    Heres the diagnostic report.

     

    I have already done the phone activation after online activation failed. Unfortunately after that is done, it says the product key is already in use. Then it suggests to press 1 to talk to a representative, that also does not work because the line gets cut. I have tried it numerous times. The version of windows that I have is vista home premium oem software
    Thanks and Regards
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-DFDHJ-BJFPV-HQWH7
    Windows Product Key Hash: xz0kkU+ATTOGB+yyDNIkypor+Tw=
    Windows Product ID: 89583-OEM-7359902-56304
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {2C24CD60-1F16-4736-A7A7-B3BEB4BF5D5A}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6001.longhorn_rtm.080118-1840
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2C24CD60-1F16-4736-A7A7-B3BEB4BF5D5A}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HQWH7</PKey><PID>89583-OEM-7359902-56304</PID><PIDType>3</PIDType><SID>S-1-5-21-376027235-3601902805-3664059043</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>EX58-UD5</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F7</Version><SMBIOSVersion major="2" minor="4"/><Date>20090511000000.000000+000</Date></BIOS><HWID>73333507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Asia Standard Time(GMT+06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_COA_NSLP channel
    Activation ID: f3acdd3c-119a-4932-a3d7-0b6f33a1dca9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89583-00146-599-056304-02-1033-6001.0000-2982011
    Installation ID: 016082732825495856299920157384572503123585159791054872
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: HQWH7
    License Status: Initial grace period
    Time remaining: 43200 minute(s) (30 day(s))
    Windows Activation Technologies-->
    N/A
    HWID Data-->
    HWID Hash Current: NAAAAAIABAABAAEAAQABAAAAAQABAAEAonbEunLNgXsMNeS/hDRGvH6fQLTy9PKurFbqgg==
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC GBT   GBTUACPI
      FACP GBT   GBTUACPI
      HPET GBT   GBTUACPI
      MCFG GBT   GBTUACPI
      EUDS GBT  
      TAMG GBT   GBT   B0
      SSDT INTEL PPM RCM 

    • Edited by HolyTarkan Monday, October 24, 2011 6:25 PM
    Monday, October 24, 2011 4:41 PM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote
    "HolyTarkan" wrote in message news:f9b4a8fd-aa7e-4c10-87c9-43d4bee3e9d6...

    diagnostic report given

     

    Thanks and regards

    Arif

     
    You obviously didn’t read the rest of my post.....
    <quote>
    Having said that, this is very common after reinstalling the OS, because the activation IS in use, by your previous install.
    use telephone activation (as you did) but speak to an operator...
    telephone activation.
    Click on the Start button
    in the Search box, type
    SLUI 4
    and hit the Enter key
    follow the instructions - but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you.
    </quote>
     
    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, October 24, 2011 6:33 PM
    Moderator

All replies

  • Question
    Sign in to vote
    1
    Sign in to vote
    "HolyTarkan" wrote in message news:043d8681-3aad-4d24-a547-2116d80cf115...

    Hello I dont know how to get the diagnostic report.

     

    I have already done the phone activation after online activation failed. Unfortunately after that is done, it says the product key is already in use. Then it suggests to press 1 to talk to a representative, that also does not work because the line gets cut. I have tried it numerous times.
    Thanks and Regards
     
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!
     
     
    Having said that, this is very common after reinstalling the OS, because the activation IS in use, by your previous install.
    use telephone activation (as you did) but speak to an operator...
    telephone activation.
    Click on the Start button
    in the Search box, type
    SLUI 4
    and hit the Enter key
    follow the instructions - but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you.
    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, October 24, 2011 6:07 PM
    Moderator
  • Question
    Sign in to vote
    0
    Sign in to vote

     diagnostic report given

     

    Thanks and regards

    Arif

    Monday, October 24, 2011 6:30 PM
  • Question
    Sign in to vote
    0
    Sign in to vote
    "HolyTarkan" wrote in message news:f9b4a8fd-aa7e-4c10-87c9-43d4bee3e9d6...

    diagnostic report given

     

    Thanks and regards

    Arif

     
    You obviously didn’t read the rest of my post.....
    <quote>
    Having said that, this is very common after reinstalling the OS, because the activation IS in use, by your previous install.
    use telephone activation (as you did) but speak to an operator...
    telephone activation.
    Click on the Start button
    in the Search box, type
    SLUI 4
    and hit the Enter key
    follow the instructions - but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you.
    </quote>
     
    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, October 24, 2011 6:33 PM
    Moderator
  • Question
    Sign in to vote
    0
    Sign in to vote

    Hello,

     

    I already tried that. After not replying to the voice automated service, I am asked to press 1 to talk to an operator. Unfortunately it only rings once and goes silent. I held on for a while maybe about 2 minutes, without any ring tones, there was simply no other sound. Is there a number I can call directly ??

    Thanks and Regards

    Arif

    Monday, October 24, 2011 6:41 PM
  • Question
    Sign in to vote
    0
    Sign in to vote
    "HolyTarkan" wrote in message news:48779419-d57b-4fdf-96b7-68b1c79563cc...

    Hello,

     

    I already tried that. After not replying to the voice automated service, I am asked to press 1 to talk to an operator. Unfortunately it only rings once and goes silent. I held on for a while maybe about 2 minutes, without any ring tones, there was simply no other sound. Is there a number I can call directly ??

    Thanks and Regards

    Arif

     
    Which part of ‘do NOT reply’ did you not understand?
     
    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, October 24, 2011 6:50 PM
    Moderator
  • Question
    Sign in to vote
    0
    Sign in to vote

    Problem solved.

    Tuesday, October 25, 2011 2:37 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Details please?

    Also please post a new MGADaig report so that we can sign off on it.

     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, October 25, 2011 5:20 PM
    Moderator