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System intermediately restart RRS feed

  • Question

  • Hi,

    i am facing the system Shutdown issue. i have checked in the Event Viewer logs i noticed below errors,

    The process C:\Windows\system32\winlogon.exe (DESKTOP-PIF7PEC) has initiated the restart of computer DESKTOP-PIF7PEC on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
     Reason Code: 0x500ff
     Shutdown Type: restart
     Comment: 

    The process C:\Windows\System32\RuntimeBroker.exe (DESKTOP-PIF7PEC) has initiated the restart of computer DESKTOP-PIF7PEC on behalf of user DESKTOP-PIF7PEC\Administrator for the following reason: Other (Unplanned)
     Reason Code: 0x0
     Shutdown Type: restart
     Comment: 

    for RunTimeBroker, i have killed the process in task manager and disable the windows update.

    even disabled in Windows Registry Editor,

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TimeBroker]

    Double-click on the “Start” field and change the “Value data” from “3” to “4”.

    still facing the same issue and observing the above error in Eventviewer log.

    kindly suggest how to prevent system from restart.

    Thanks

    Saturday, January 9, 2021 6:07 AM