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activation of my product licensed number RRS feed

  • Question

  • HI! IM EMIE, SAME AS THE OTHER ONLINES, I HAVE ALSO PROBLEM ABOUT MY PRODUCT KEY NUMBER.I ALREADY ENTERED MY PRODUCT KEY, MANY TIMES, BUT IT SAYS INVALID. I FOUND THIS NUMBER UNDER MY LAPTOP STICKER, AND IM SURE I TYPED IT CORRECTLY. I ALREADY CONTACTED MICROSOFT VIA EMAIL AND GAVE MY CONTACT CELLPHONE NUMBER.PLS. HELP US TO ACTIVATE OUR NUMBER. THANK YOU SO MUCH!!!!

    Tuesday, March 18, 2008 12:25 PM

Answers

  • Please follow this troubleshooting procedure:

     

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

     

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".

     

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

     

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

     

    Tuesday, March 18, 2008 4:42 PM
    Moderator