This computer is not running genuine Windows - but really it is...

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  "ibgarrett" wrote in message news:048c2ad7-59f5-4644-a488-d87a958463ed...

  Thanks for any assistance on this - it's greatly appreciated.

   

  Brian

   

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 0x8004FE21
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-MV8MH-98QJM-24367
  Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
  Windows Product ID: 55041-OEM-8992671-00437
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7601.2.00010100.1.0.048
  

  
  
  File Scan Data-->
  File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
  
  

  
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  

   

   

  This set of errors commonly appears after restoring your Windows installation from an image – so far we have had very little success fixing it.

  What little success we have had, has come from installing the Intel Rapid Storage Drivers

  try downloading and installing them from here -

  http://downloadcenter.intel ....com/SearchResult.aspx?lang=eng&ProductFamily=Chipsets&ProductLine=Chipset+Software&ProductProduct=Intel%c2%ae+Rapid+Storage+Technology

  - you’ll need the set for the x64 (64-bit) platform on Win7

  Once complete, please reboot twice, then post another MGADiag report.

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  • Proposed as answer by Darin Smith MS Monday, October 31, 2011 5:44 PM

  Friday, October 28, 2011 9:38 PM

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  Noel,

   

  Here's the updated MGADiag report - I'm still not able to do a Windows Update....

   

  Thanks,

   

  Brian

   

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 51
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-MV8MH-98QJM-24367
  Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
  Windows Product ID: 55041-OEM-8992671-00437
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {A6D05B9F-DEA9-49B9-B59B-96106CCDB758}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Professional
  Architecture: 0x00000000
  Build lab: 7601.win7sp1_gdr.110622-1506
  TTS Error:
  Validation Diagnostic: FCEE394C-69-8007007e_1BC0EFCD-167-8007007e_1BC0EFCD-142-8007007e_78155E4D-138-8007007e
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Professional Edition 2003 - 100 Genuine
  Microsoft Office Access Runtime (English) 2007 - 121
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
  File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
  File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
  File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
  File Mismatch: C:\Windows\system32\sppcomapi.dll[Hr = 0x80070005]
  File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\en-US\user32.dll.mui[6.1.7601.17514], Hr = 0x800b0100
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{A6D05B9F-DEA9-49B9-B59B-96106CCDB758}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>55041-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-3509942208-3512523859-2463200611</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2082BKU</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>6FET88WW (3.18 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20110317000000.000000+000</Date></BIOS><HWID>F5023207018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-6F   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>B69D7ADF2EE35D8</Val><Hash>JXcLfpViacH9AuhD28rDIVpzqR8=</Hash><Pid>70145-748-8759805-57707</Pid><PidType>1</PidType></Product><Product GUID="{90120000-001C-0409-0000-0000000FF1CE}"><LegitResult>121</LegitResult><Name>Microsoft Office Access Runtime (English) 2007</Name><Ver>12</Ver><Val>A6DF1BF2503CD6C</Val><Hash>dTTDvXHN4cR0t+IYAOhhFudJX58=</Hash><Pid>00000-694-0010114-62948</Pid><PidType>2</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".
  
  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x00000000
  HealthStatus: 0x0000000000000000
  Event Time Stamp: 10:27:2011 14:44
  ActiveX: Not Registered - 0x80040154
  Admin Service: Not Registered - 0x80040154
  HealthStatus Bitmask Output:
  
  
  HWID Data-->
  HWID Hash Current: NAAAAAEABAABAAIAAAABAAAAAgABAAEAeqhirY0lLgiAheQssFS+N3L96qOEu4D9THtGyg==
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name    OEMID Value    OEMTableID Value
    APIC            LENOVO        TP-6F  
    FACP            LENOVO        TP-6F  
    HPET            LENOVO        TP-6F  
    BOOT            LENOVO        TP-6F  
    MCFG            LENOVO        TP-6F  
    SSDT            LENOVO        TP-6F  
    ECDT            LENOVO        TP-6F  
    SLIC            LENOVO        TP-6F  
    ASF!            LENOVO        TP-6F  
    SSDT            LENOVO        TP-6F  
    TCPA                   
    SSDT            LENOVO        TP-6F  
    SSDT            LENOVO        TP-6F  
    SSDT            LENOVO        TP-6F  
  
  
  
  

  Tuesday, November 1, 2011 6:31 PM
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  "ibgarrett" wrote in message news:3318a1f7-61c9-4000-84c7-d1467eaff677...

  Noel,

   

  Here's the updated MGADiag report - I'm still not able to do a Windows Update....

   

  Thanks,

   

  Brian

   

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 51
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-MV8MH-98QJM-24367
  Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
  Windows Product ID: 55041-OEM-8992671-00437
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7601.2.00010100.1.0.048
  

  
  
  File Scan Data-->
  File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
  File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
  File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
  File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
  File Mismatch: C:\Windows\system32\sppcomapi.dll[Hr = 0x80070005]
  File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\Windows\system32\en-US\user32.dll.mui[6.1.7601.17514], Hr = 0x800b0100
  
  
  Licensing Data-->
  Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".
  
  
  
  
  

  Unfortunately, this seems to have had no effect on the problem – I can only suggest that you contact WGA support for assistance.

  WGA Support can be found here-

  North America:  http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
  
  Outside North America:
  http://support.microsoft.com/contactus/?ws=support#tab0

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  • Marked as answer by Darin Smith MS Wednesday, November 2, 2011 10:16 PM

  Tuesday, November 1, 2011 7:36 PM

  Moderator