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Windows 7 suddenly not vaild, pls help RRS feed

  • Question

  • Hello, I bought a computer which had windows 7 Ultimate 64 on it several months ago. I have a copy of Vista Ultimate 64, and was successful in a duel boot setup. Today, both of my OS came up as not genuine. I was able to finally (after 4 or 5 trys) validate Vista with a COA. I have tried to validate numerous times, each time rebooting and getting the same. Now after reading many hours of forums, I am concerned that my Windows 7 install is counterfit.  Here is the required diagnostics report:

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-Q6MMK-KYK6X-VKM6G
    Windows Product Key Hash: 289NoAWl2ZoVfuieux/315WkDIc=
    Windows Product ID: 00426-OEM-8992662-00173
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {908A8FCF-77AD-4926-B8FD-900C1117D877}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{908A8FCF-77AD-4926-B8FD-900C1117D877}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VKM6G</PKey><PID>00426-OEM-8992662-00173</PID><PIDType>2</PIDType><SID>S-1-5-21-4148273054-2104812696-2795577771</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2301   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090710000000.000000+000</Date></BIOS><HWID>7DBB3607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>US Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600173-02-1033-7600.0000-2612010
    Installation ID: 000376699556695632890684482413240591151614278244922836
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: VKM6G
    License Status: Notification
    Notification Reason: 0xC004F057.
    Remaining Windows rearm count: 3
    Trusted time: 10/17/2010 10:22:23 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4AB
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 9:17:2010 18:30
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: OAAAAAEABgABAAEAAAACAAAAAgABAAEAln3m9Cp7Bp5GvIwmhDSsKWhlvqbAEZqImAM25BQaKoU=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   A_M_I_  OEMAPIC
      FACP   A_M_I_  OEMFACP
      HPET   A_M_I_  OEMHPET
      MCFG   A_M_I_  OEMMCFG
      OEMB   A_M_I_  AMI_OEM
      OSFR   A_M_I_  OEMOSFR
      SSDT   DpgPmm  CpuPm


    I have searched through my system files for clues, but I really dont know what I am looking for.  I am somewhat computer literate, and would welcome any kind of help you could offer.

    Thank you,

    Mary

     

    PS. I tried to rebuild the Licensing Store using instructions from Darin Smith, which did not work. All done with elevated prompt, and tried several times. Each time it says that windows 7 is invald. I also double and triple checked that the software protection service was running, and on Automatic Setting.

     

    Monday, October 18, 2010 5:37 AM

Answers

  • Thank you, Carl
    Mary Figura
    • Marked as answer by mary figura Tuesday, October 19, 2010 12:07 AM
    Tuesday, October 19, 2010 12:07 AM

All replies

  • OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A

    There is no bios marker and the key used for installation is an OEM SLP key. Also the HRonline error is indicative of an activation exploit, my guess is that an activation hack was installed and was working but has now failed, and the signature for WAT now detects that particular activation hack. Look on the back, bottom, side of your computer for a COA sticker for windows 7 if that sticker exists and is for Windows Ultimate then you can attempt to remove the exploit then activate by phone using that key.

    Monday, October 18, 2010 12:25 PM
  • I dont have a sticker on the machine anywhere. So I have a non-genuine copy of win 7? Any way i could fix it without the COA? I paid a chunk of money for the machine and bought it because Win 7 was on it. I bought it off of CraigsList. I suppose I have no options at this point? 

    BTW, thank you so much for the very quick response.

    Mary


    Mary Figura
    Monday, October 18, 2010 6:47 PM
  • Hi Mary, when you are presented with the non-genuine notification there should be an option to resolve the issue, clicking on this should present you with an opportunity to purchase a "WGA get genuine kit" which will include a key and license for a retail key (with the caveat that the license is not transferable to a different computer). While not ideal it will save your greatly on the cost of a Windows Ultimate License. Also, if you happen to have an unused retail license for XP or Vista you can install that and if you so choose purchase an upgrade to windows 7. Unfortunatly, due to the activation exploit you will probably want to format and do a clean install of whatever OS you choose to install.

    Sorry to be the bearer of all this bad news but without a COA there are no free or cheap options, the wga kit may be the cheapest option for you unless you have a copy of XP or Vista hanging around.

    Carl

    Monday, October 18, 2010 7:26 PM
  • Thank you, Carl
    Mary Figura
    • Marked as answer by mary figura Tuesday, October 19, 2010 12:07 AM
    Tuesday, October 19, 2010 12:07 AM
  • Hi Carl, Sorry to bother you again......the guy i got the windows 7 from is telliing me that he can give me a patch and that will fix it. I'm pretty sure he  is going to give me another "activation exploit."  What would be the best way to approach this, in your opinion?  Do I report him somehow? If he had given me the copy of 7 that would have been one thing, but he is selling it...........sorry, i didnt know where to put this in the forums.

    thanks,


    Mary Figura
    Wednesday, October 20, 2010 12:25 AM
  • The "patch" is undoubtedly a loader or other type of activation hack, I would highly advise against using it. If you feel comfortable reporting it then report it to the MS antipiracy people.

    http://www.microsoft.com/piracy/reporting/default.aspx

    Wednesday, October 20, 2010 3:14 AM
  •   I echo Carls warning. That guy sold you a Non-genuine Windows that included a hack intended to fool Windows into think it's a genuine copy.  When that Hack finally fails, this guy want to give you another hack.

      I highly recommend getting your money back, if at all possible.

     

    Thank you,


    Darin MS
    Thursday, October 21, 2010 8:27 PM
  • Hi Carl, Sorry to bother you again......the guy i got the windows 7 from is telliing me that he can give me a patch and that will fix it. I'm pretty sure he  is going to give me another "activation exploit."  What would be the best way to approach this, in your opinion?  Do I report him somehow? If he had given me the copy of 7 that would have been one thing, but he is selling it...........sorry, i didnt know where to put this in the forums.

    thanks,


    Mary Figura

    you can report it in the following lik:

    http://www.microsoft.com/piracy/reporting/default.aspx


    hai
    Friday, October 22, 2010 5:34 AM