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Synchronize Outlook Sent item emails into MS CRM 2013 RRS feed

  • Question

  • Hi 

    I would like to Synchronize outlook sent item emails into CRM 2013 as my sales team sometimes use their mobile devices for sending emails to clients and they wanted to track those emails into CRM. I have already configured for Synchronizing incoming (Inbox) emails in CRM but there is not any option for Synchronizing sent item emails into CRM 2013.

    We are using MS CRM 2013 and Exchange 2007.

    Please can you advise?

    Many Thanks

     



    Tuesday, April 8, 2014 9:32 AM