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Can not access CRM from outside the office network - Access denied You do not have sufficient access rights or privileges to perform this action. RRS feed

  • Question

  • Hi,

    I can not access CRM from outside the office network - Access denied You do not have sufficient access rights or privileges to perform this action.  I can access CRM with same user id and password from our office inside the network.  I can get the page to give login details once I have login details I got below error. Please help me to solve this issue.  It was working before.

    Access denied You do not have sufficient access rights or privileges to perform this action. 

    Regards,

    Noushad


    pnoushu@hotmail.com

    Tuesday, February 3, 2015 8:28 AM

All replies

  • Hi,

    If the CRM you are accessing is a on-premise crm, then you can not access it from outside. If it online CRM check security role assigned to the user.

    Regards,

    Priya

    Thursday, February 5, 2015 8:35 AM
  • On Premise system Configured with AD FS server for claims-based authentication you need to update your host file with server url to access it from outside office network.

    Refer this on how to update host file.


    Regards, Saad



    • Edited by Mohd Saad Thursday, February 5, 2015 9:03 AM
    Thursday, February 5, 2015 9:00 AM