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Microsoft Money Password Not Working RRS feed

  • Question

  • I have 10 years of old Microsoft Money Archived files that I can't access because the sign-in page says my Live-Id password is not correct.  But it is.  I also tried all other passwords that I used in the past and nothing works.  I need to access these files.  How do I do that???  Looks like many other people are having this same problem.  Why won't Microsoft help????
    Thursday, September 20, 2012 3:41 PM

All replies

  • Disconnect from the Internet.  Pull your ethernet cable or turn off
    your modem -- whatever it takes.  Start Money, click below the
    password field to select "I want to sign in to Money directly,
    without access to all online services." then click Next.

    If you get into your file, and if you are using Money 2006 or later,
    remove your LiveID.  Do not attempt to change your LiveID.  If you
    already changed your LiveID, use the credentials that were in
    effect at the time that you saved that Money file.  To remove the
    Live ID, go to File-PasswordManager, and choose to remove your
    LiveID.  To remove or add a conventional password, also see
    File->PasswordManager.

    The password is case-sensitive.  If you are not sure of your
    credentials, write down what you remember.  Consider permutations.
    Check your notes.  You will not get into the file without those
    credentials in effect when the file was saved.

    Thursday, September 20, 2012 6:21 PM
    Moderator
  • Cal, thank you for responding.  I did what you said, but it did not work.  Most of my archived files are money files are from 1999 to 2007.  I disconnect from the internet, tried to sign into one of my many archived money files and it is still asking for my windows live ID password.  I enter my current password and still says it is not correct.  I tried all my old passwords and non of them work either.  I cannot get into any of my files to turn off Password Manager.  Please help!!

    Mrbill31897

    Thursday, September 20, 2012 11:58 PM
  • Note that you not only have to get the same password, you have to get the same email address that you used at the time the file was saved. It does not matter if you still use that email address anymore. So try all of the permutations.

    You are referring to archives. This has a specific meaning in Money. Do you also have a current Money file that you are successfully getting into? I hope so. If so, and if you still have a Live ID on that file, I presume you know the password for that file.  I suggest you get rid of that Live ID on the file , and switch to a conventional (or no) password if you are running Money 2006 or later. 

    I would also suggest that you considering not archiving in the future. That lets you generate reports from a longer period. Some people find archives to be a nice way to organize things. It sounds harder to me.

    Good luck. There is not some back door that will get you into your archives. You will have to hit the right email and password combo.

    Friday, September 21, 2012 4:47 AM
    Moderator