Answered by:
Windows 7 Ultimate Blocked Key

Question
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Reformatted pc today and went to activate and its telling em my key is block why is this?
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GMBKY-43XGD-3FBXD
Windows Product Key Hash: coZ3J4csXpW4kBxrC5yVMgAb1gw=
Windows Product ID: 00426-292-3459446-85066
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {54C65A59-74E5-4227-9057-244BE552FE54}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7600.win7_gdr.100618-1621
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{54C65A59-74E5-4227-9057-244BE552FE54}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3FBXD</PKey><PID>00426-292-3459446-85066</PID><PIDType>5</PIDType><SID>S-1-5-21-3463304662-3507270324-87764137</SID><SYSTEM><Manufacturer>OEM</Manufacturer><Model>OEM</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20101026000000.000000+000</Date></BIOS><HWID>78B83607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00170-292-345944-00-1033-7600.0000-3102010
Installation ID: 016654481540343113490931473401794300276290938910234913
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 3FBXD
License Status: Initial grace period
Time remaining: 43140 minute(s) (29 day(s))
Remaining Windows rearm count: 3
Trusted time: 11/6/2010 2:56:44 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:5:2010 23:52
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MgAAAAIAAQABAAEAAQACAAAAAgABAAEACrbm6lAB6tHcL1acCp/6BmI9ynEoOJr16oI=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC IntelR AWRDACPI
FACP IntelR AWRDACPI
HPET IntelR AWRDACPI
MCFG IntelR AWRDACPI
HJKL IntelR AWRDACPI
ZXCV IntelR AWRDACPI
SSDT INTEL PPM RCM
Saturday, November 6, 2010 4:27 AM
Answers
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Hello fearthisneo,
I confirm that the key has been Activation Blocked due to "Abuse". I see 11 successful activations of this key but what I think triggered the Block is the 50+ Activation Attempts.
At this point I recommend Activating by Phone and once you connect with the Activation Call Center either select the option to talk with a Live Activation Rep or if there is no option, don't input anything into the phone prompt, this should force the phone prompt to transfer to a Live Rep.
Once you are talking to the Rep, explain the problem and request the key be unblocked. If the rep can't unblock the key him/herself, request that the issue be escalated to someone that can.
Sorry I couldn't be more help,
Darin MS- Marked as answer by Darin Smith MS Monday, November 8, 2010 7:38 PM
Monday, November 8, 2010 7:35 PM
All replies
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Try activating by phone, if that fails post back here any information the MS rep on the phone can provide. If you can't activate by phone Darin or someone from MS will be able to check you key's history on Monday.
Thanks
Carl
Activate by phone
1. Type "slui 4" in the start menu search box, hit enter
2. Select country or region
3. Dial the number, DO NOT select any menu options, just wait and a person will pick up.
4. activate by phone.
Saturday, November 6, 2010 2:32 PM -
I tried to activate by phone, automated system says its not a valid product the tells me to go to www.ga.microsoft.com then ends the call. I went to that website and it tells me my product is genuine
got a hold of representative gave the the activation id then they had me cancel the activation and type slui 3 into run and reenter my product key, still said it was blocked and they gave me a support number to call
Saturday, November 6, 2010 2:54 PM -
Darin can investigate your key on Monday. For now you are in the grace period and the OS is in a genuine status, meaning that there are no limitations so waiting a couple of days for a response will not limit your OS functionality.
Sorry, wish I could be more help. Were there any problems that caused repeated activations of your OS?
Saturday, November 6, 2010 4:21 PM -
I tend to change hardware often, but i honestly dont think ive have reactivated that much to cause MS to block the key but who knowsSaturday, November 6, 2010 8:44 PM
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Hello fearthisneo,
I confirm that the key has been Activation Blocked due to "Abuse". I see 11 successful activations of this key but what I think triggered the Block is the 50+ Activation Attempts.
At this point I recommend Activating by Phone and once you connect with the Activation Call Center either select the option to talk with a Live Activation Rep or if there is no option, don't input anything into the phone prompt, this should force the phone prompt to transfer to a Live Rep.
Once you are talking to the Rep, explain the problem and request the key be unblocked. If the rep can't unblock the key him/herself, request that the issue be escalated to someone that can.
Sorry I couldn't be more help,
Darin MS- Marked as answer by Darin Smith MS Monday, November 8, 2010 7:38 PM
Monday, November 8, 2010 7:35 PM