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sound from headphones but not from speakers RRS feed

  • Question

  • My laptop speakers stopped working but I can still hear audio through my headphones.  The day before it went out for good, the problem arose and eventually a reboot brought back the sound.

    I contacted Dell who told me that the speakers had gone out.  A tech replaced the speakers...but the situation didn't change.  The tech said that it must be a motherboard problem.  Another tech came to change the motherboard...but the situation didn't change.  The tech said that it must be a software problem.  I was given a phone number and the option to pay 100 bucks to talk to someone about reformatting my hard drive and reinstalling Windows.

    Thought I'd first ask if there was a better option. I've got updated drivers; what should I do next?

    I'm running WinXP Pro with service pack 2.

    Thanks,

    -joseph

    Saturday, June 17, 2006 5:19 PM

Answers