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Trying to reinstall

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I had an error for updates that could not install. I was then instructed to clean and restart and reinstall. Now it won't reinstall.

What gives?

Friday, July 11, 2008 3:23 AM

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If you are having difficulty reinstalling One Care try running the cleanup tool before reinstalling - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=828910&SiteID=2 If you continue to have difficulty see this KB article on troubleshooting installation issues - http://support.microsoft.com/default.aspx/kb/910656
If you need additional assistance please post back the exact error message you see when installation fails or contact support. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

Friday, July 11, 2008 3:51 AM

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