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i need help with renewing RRS feed

  • Question

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    im trying to renew my windows live one care. and when i put all the billing information it wont take it. it just says its going to send me a message but i dont recieve no message.
    Tuesday, July 8, 2008 5:13 AM

Answers

  • If your payment information is not being accepted, you aren't actually completing the transaction. Your next page after submitting the payment data would be a confirmation page.

    Make sure that you are not using any punctuation in any of the form fields for your contact information or credit card information. That would mean no dashes, commas, apostrophes, etc. If you are still unable to renew, please contact support.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    Tuesday, July 8, 2008 2:55 PM
    Moderator