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Windows Activation Dialog from Activated System RRS feed

  • Question

  • Enterprise activated system prompts daily the system is not genuine.  System shows activated, see below:

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH
    Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=
    Windows Product ID: 00392-918-5000002-85790
    Windows Product ID Type: 1
    Windows License Type: KMS Client
    Windows OS version: 6.1.7601.2.00010100.1.0.004
    ID: {DFE9478B-31CC-486F-9B2A-3DCAE243072B}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Enterprise
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Plus 2007 - 100 Genuine
    Microsoft Office Visio Professional 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{DFE9478B-31CC-486F-9B2A-3DCAE243072B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HVTHH</PKey><PID>00392-918-5000002-85790</PID><PIDType>1</PIDType><SID>S-1-5-21-4232794468-2409078665-682017683</SID><SYSTEM><Manufacturer>Dell Inc.                </Manufacturer><Model>Precision WorkStation 690    </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.                </Manufacturer><Version>A08</Version><SMBIOSVersion major="2" minor="3"/><Date>20080425000000.000000+000</Date></BIOS><HWID>13843E07018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>B8K    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>169958C638FDD86</Val><Hash>5JTmMzUBT6Z2li6+JUCCsqcU8DI=</Hash><Pid>89409-707-0084171-65810</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>573A4C702695586</Val><Hash>i35Z82zy3UjhkRkKk83im072QXY=</Hash><Pid>89405-707-0903101-63104</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="53" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Enterprise edition
    Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
    Activation ID: ae2ee509-1b34-41c0-acb7-6d4650168915
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00392-00170-918-500000-03-1033-7600.0000-0262012
    Installation ID: 013662084834657345878440795943645326469912021294625793
    Partial Product Key: HVTHH
    License Status: Licensed
    Volume activation expiration: 257520 minute(s) (178 day(s))
    Remaining Windows rearm count: 2
    Trusted time: 9/21/2011 2:18:58 PM

    Token-based Activation information
        License ID (ILID): 44ed50eb-9792-4aad-b3ed-7fc65719efb8
        Version ID (ILvID): 1
        Grant Number: 1
        Certificate Thumbprint: D6BD6FBB0296285C62C4337D2163D8D4367AD767

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 9:21:2011 08:06
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAMABAABAAEAAQABAAAAAQABAAEA6GGIurbPYCE2FhyQ7mJyQ1Kyoj0cO2ySvKeo3SqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    B8K   
      FACP   DELL    B8K   
      HPET   DELL    B8K   
      BOOT   DELL    B8K   
      MCFG   DELL    B8K   
      SSDT   DELL  st_ex
      ASF!   DELL    B8K   
      TCPA   DELL    B8K   
      SLIC   DELL    B8K   

     


    Ken F
    Wednesday, September 21, 2011 9:24 PM

Answers

  • "Ken_f" wrote in message news:0538afb3-5be1-4f8a-9d33-5dfdb963e753...

    Enterprise activated system prompts daily the system is not genuine.  System shows activated, see below:

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH
    Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=
    Windows Product ID: 00392-918-5000002-85790
    Windows Product ID Type: 1
    Windows License Type: KMS Client
    Windows OS version: 6.1.7601.2.00010100.1.0.004

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Enterprise edition
    Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
    Partial Product Key: HVTHH
    License Status: Licensed
    Volume activation expiration: 257520 minute(s) (178 day(s))

    Remaining Windows rearm count: 2
    Trusted time: 9/21/2011 2:18:58 PM

    Token-based Activation information
        License ID (ILID): 44ed50eb-9792-4aad-b3ed-7fc65719efb8
        Version ID (ILvID): 1
        Grant Number: 1
        Certificate Thumbprint: D6BD6FBB0296285C62C4337D2163D8D4367AD767

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0  
      SLIC   DELL    B8K  

     


    Ken F
     
    I can see no indication of any problems in the report.
    Your problem is probably due to a race condition – especially if the non-genuine status disappears after a time.
    What anti-virus solution is installed? (it’s the usual culprit in this situation).
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Monday, September 26, 2011 9:33 PM
    Wednesday, September 21, 2011 9:45 PM
    Moderator

All replies

  • "Ken_f" wrote in message news:0538afb3-5be1-4f8a-9d33-5dfdb963e753...

    Enterprise activated system prompts daily the system is not genuine.  System shows activated, see below:

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH
    Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=
    Windows Product ID: 00392-918-5000002-85790
    Windows Product ID Type: 1
    Windows License Type: KMS Client
    Windows OS version: 6.1.7601.2.00010100.1.0.004

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Enterprise edition
    Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
    Partial Product Key: HVTHH
    License Status: Licensed
    Volume activation expiration: 257520 minute(s) (178 day(s))

    Remaining Windows rearm count: 2
    Trusted time: 9/21/2011 2:18:58 PM

    Token-based Activation information
        License ID (ILID): 44ed50eb-9792-4aad-b3ed-7fc65719efb8
        Version ID (ILvID): 1
        Grant Number: 1
        Certificate Thumbprint: D6BD6FBB0296285C62C4337D2163D8D4367AD767

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0  
      SLIC   DELL    B8K  

     


    Ken F
     
    I can see no indication of any problems in the report.
    Your problem is probably due to a race condition – especially if the non-genuine status disappears after a time.
    What anti-virus solution is installed? (it’s the usual culprit in this situation).
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Monday, September 26, 2011 9:33 PM
    Wednesday, September 21, 2011 9:45 PM
    Moderator
  • You are using the default product key.  You need to contact your IT Administrator and obtain a genuine Windows 7 Enterprise Volume License product key your company purchased.  You can also contact the appropriate Microsoft Activation Call Center for assistance.
    Carey Frisch
    Thursday, September 22, 2011 3:43 AM
    Moderator
  • "Carey Frisch" wrote in message news:11e621a4-455c-4804-b54a-6b8ea0074741...
    You are using the default product key.  You need to contact your IT Administrator and obtain a genuine Windows 7 Enterprise Volume License product key your company purchased.  You can also contact the appropriate Microsoft Activation Call Center for assistance.
    Carey Frisch
     
     
    My understanding of KMS is that the Client Key is ALWAYS the default key, an that it’s the Host that it unique and limited in activations and clients?
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, September 22, 2011 8:40 AM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Monday, September 26, 2011 9:33 PM