locked
Glitch on Microsoft money RRS feed

  • Question

  •  There are 2 glitches. When I balanced my last statement instead of the 00.00 which I always get, it said $13,680.49. I went to the bank figuring that was the place to go. Everything checked out. (This was yesterday.) We figured it was a glitch. Then, this morning I called the bank to see if a deposit was made (the end of the month as usual ). The voice said that I have a balance of $3,797.23. In looking at the checkbook ( on the computer) there is $6,466.94. Please help me. I am not that computer savy. I am 81 years old. Thank you.
    Wednesday, January 25, 2017 6:10 PM

All replies

  • I don't use the balancing procedure. Maybe somebody who does could help with that. If nobody does, I will try in a day or two. I have some ideas.

    In case there is something out of sync, try  File->RepairMoneyFile->QuickFileRepair.

    It is not likely to help, but it could. And it is easy.

    Wednesday, January 25, 2017 8:41 PM
    Moderator
  • No balancers.

    How do you get the transactions into Money?

    In the account register select View: Unreconciled Transaction.
    Are there any unreconciled transactions that are dated before your
    last balancing?

    Also try View: sort by entry order.  Are there any recently entered
    transactions that are for older dates.?

    If the answer to either of those is yes, that may point to the cause.

    When done, sort by date and show all transactions again.

    Friday, January 27, 2017 8:59 PM
    Moderator