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Purchased Dell computer with Win 7 installed OEM; months later, "not genuine"

Question
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The problem is largely summarized in the title. For better or worse, I followed instructions offered to others in this forum, and renamed the tokens.dat file.
After that, when I run slui.exe and enter the product key on the sticker on the top of my computer, after waiting a couple minutes, it comes back with this error: 0xC004F01F
Please help! :)
Regarding these diagnostics: note that the product key reported here does not reflect the product key that is on the sticker on my computer.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 50
Cached Online Validation Code: 0xc004c4a8
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {68BFD737-CFBA-40C5-849A-0BE4E819810F}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{68BFD737-CFBA-40C5-849A-0BE4E819810F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-82316707-2827061275-1120162313</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Vostro 230 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.2.0</Version><SMBIOSVersion major="2" minor="6"/><Date>20100707000000.000000+000</Date></BIOS><HWID>2EC83407018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>WN09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>6D619FB7FBBBD86</Val><Hash>GNu3R6gTp6Hk/kmuVwHV42aZvCk=</Hash><Pid>89388-707-1017955-65111</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
Error: 0xC004F012Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:23:2011 08:00
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: LAAAAAEAAgABAAEAAAABAAAAAQABAAEAeqhK2/DpqnYga2ZNrhXuajJxRso=OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL APIC0152
FACP DELL FACP0152
HPET DELL OEMHPET
MCFG DELL OEMMCFG
SLIC DELL WN09
OEMB DELL OEMB0152
GSCI DELL GMCHSCI
Saturday, December 24, 2011 11:51 PM
Answers
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"WGA problems are no fun" wrote in message news:05570722-dbc0-4ed0-bf4f-38ebbab05b32...
The problem is largely summarized in the title. For better or worse, I followed instructions offered to others in this forum, and renamed the tokens.dat file.
After that, when I run slui.exe and enter the product key on the sticker on the top of my computer, after waiting a couple minutes, it comes back with this error: 0xC004F01F
Please help! :)
Regarding these diagnostics: note that the product key reported here does not reflect the product key that is on the sticker on my computer.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 50
Cached Online Validation Code: 0xc004c4a8
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
Other data-->
SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Vostro 230 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.2.0</Version><SMBIOSVersion major="2" minor="6"/><Date>20100707000000.000000+000</Date></BIOSLicensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
Error: 0xC004F012
The Key in use here is the OEM_SLP Key for a Dell installation of Win 7 Home Premium. The Key on the sticker is your own personal Key for use should the Dell one fail for any reason.Unfortunately, the error messages above mean two things.1) You probably have a non-genuine installation of Office. The License type for this version can ONLY be sold to organisations for use on their own machines. Therefore if you acquired this License other than through your employer, it is a counterfeit.2) The installation of windows is corrupted – and in such a way that we have been unable to find a solution short of a reinstall of the OS.I would recommend that you go straight to WGA Support for assistance.WGA Support can be found here-North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
Outside North America:
http://support.microsoft.com/contactus/?ws=support#tab0
Please let us know if (and how) MS manage to repair the problem without a repair install of the OS - it would be useful for future reference!
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Tuesday, December 27, 2011 11:20 PM
Sunday, December 25, 2011 10:28 AMModerator