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I can't validate my copy of windows XP!

Question
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It's legit, and I have a number on the bottom of my laptop. I bought a used laptop, and tried to re-install Windows XP with an old Gateway disc. Is this the reason for the conflict? It won't accept the number, and I'm running out of time!Here's the MGA diagnostic log:Diagnostic Report (1.9.0011.0):-----------------------------------------WGA Data-->Validation Status: Not ActivatedValidation Code: 1Cached Validation Code: N/AWindows Product Key: *****-*****-HHYGX-RFB48-YKVRQWindows Product Key Hash: n8AuA4ACm11N/rBJbOXlzX3oH7c=Windows Product ID: 55274-OEM-2211906-00105Windows Product ID Type: 2Windows License Type: OEM SLPWindows OS version: 5.1.2600.2.00010100.2.0.proID: {7C438927-38E6-4A30-9732-01877506C250}(3)Is Admin: YesTestCab: 0x0WGA Version: Registered, 1.9.40.0Signed By: MicrosoftProduct Name: N/AArchitecture: N/ABuild lab: N/ATTS Error: N/AValidation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3Resolution Status: Not ActivatedWgaER Data-->ThreatID(s): N/AVersion: N/AWGA Notifications Data-->Cached Result: 1File Exists: YesVersion: 1.9.40.0WgaTray.exe Signed By: MicrosoftWgaLogon.dll Signed By: MicrosoftOGA Notifications Data-->Cached Result: N/A, hr = 0x80070002Version: N/A, hr = 0x80070002OGAExec.exe Signed By: N/A, hr = 0x80070002OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->Office Status: 108 Invalid VLKMicrosoft Office Enterprise 2007 - 108 Invalid VLKMicrosoft Office Enterprise 2007 - 108 Invalid VLKOGA Version: N/A, 0x80070002Signed By: N/A, hr = 0x80070002Office Diagnostics: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3Browser Data-->Proxy settings: N/AUser Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)Default Browser: C:\Program Files\Mozilla Firefox\firefox.exeDownload signed ActiveX controls: PromptDownload unsigned ActiveX controls: DisabledRun ActiveX controls and plug-ins: AllowedInitialize and script ActiveX controls not marked as safe: DisabledAllow scripting of Internet Explorer Webbrowser control: DisabledActive scripting: AllowedScript ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->Other data-->Office Details: <GenuineResults><MachineData><UGUID>{7C438927-38E6-4A30-9732-01877506C250}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YKVRQ</PKey><PID>55274-OEM-2211906-00105</PID><PIDType>2</PIDType><SID>S-1-5-21-789336058-1275210071-725345543</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Pavilion dv4000 (EP369UA#ABA)</Model></SYSTEM><BIOS><Manufacturer>Phoenix</Manufacturer><Version>F.16</Version><SMBIOSVersion major="2" minor="31"/><Date>20050727000000.000000+000</Date><SLPBIOS>Gateway,Gateway,Gateway,Gateway</SLPBIOS></BIOS><HWID>41763807018400D2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>B1632AB24FDFD86</Val><Hash>KoHynKM90wmS8lWVA1znCvlgpXk=</Hash><Pid>89388-707-0358973-65932</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults>Licensing Data-->N/AHWID Data-->N/AOEM Activation 1.0 Data-->BIOS string matches: yesMarker string from BIOS: 0056:Compaq Computer Corporation|151E8:Compaq Computer Corporation|151E8:Compaq Computer Corporation|0056:Hewlett-Packard Company|8B0B:Semp Toshiba Informatica Ltda|8B0B:TOSHIBA CORPORATIONMarker string from OEMBIOS.DAT: Gateway,Gateway,Gateway,GatewayOEM Activation 2.0 Data-->N/AWednesday, November 18, 2009 6:09 AM
Answers
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Hello Iron_Man_NY,
If your purchased used HP Pavilion laptop has a Certificate of Authenticity (CoA) for Windows on it, then it is a virtual certainty that the laptop is still licensed to run the version and edition of Windows described on the CoA.
The reason why you are not able to activate the current installation of Windows XP Pro on the laptop is because it was done with the Gateway discs, which are only valid on the Gateway computer that they came with. You have to acquire the equivalent set of HP discs that came with the HP computer. Please have a look on this page at the HP support site http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&lang=en&product=1821870 and scroll down to the "CD-ROM Order Page" part of the table, then follow the prompts to see if a recovery disc set is available for your computer.
If no set is available, you can try a site such as www.restoredisks.com or equivalent, or you can install and activate Windows by using a genuine Microsoft hologrammed systembuilder/OEM/small manufacturer Windows disc (that exactly matches the version and edition of Windows on the CoA) to install Windows, using the product key on the CoA affixed to the computer, and then activating by telephone. Note that Microsoft is not responsible for supplying the disc to you.
Note that the report you posted is telling us that you have two installations of Office Enterprise 2007 on the computer, and that both installations were done with invalid volume licensing keys. Please uninstall these nongenuine installations of Office from your computer as soon as possible.
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp- Marked as answer by Darin Smith MS Friday, November 20, 2009 11:31 PM
Wednesday, November 18, 2009 7:45 PM
All replies
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Hello Iron_Man_NY,
If your purchased used HP Pavilion laptop has a Certificate of Authenticity (CoA) for Windows on it, then it is a virtual certainty that the laptop is still licensed to run the version and edition of Windows described on the CoA.
The reason why you are not able to activate the current installation of Windows XP Pro on the laptop is because it was done with the Gateway discs, which are only valid on the Gateway computer that they came with. You have to acquire the equivalent set of HP discs that came with the HP computer. Please have a look on this page at the HP support site http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&lang=en&product=1821870 and scroll down to the "CD-ROM Order Page" part of the table, then follow the prompts to see if a recovery disc set is available for your computer.
If no set is available, you can try a site such as www.restoredisks.com or equivalent, or you can install and activate Windows by using a genuine Microsoft hologrammed systembuilder/OEM/small manufacturer Windows disc (that exactly matches the version and edition of Windows on the CoA) to install Windows, using the product key on the CoA affixed to the computer, and then activating by telephone. Note that Microsoft is not responsible for supplying the disc to you.
Note that the report you posted is telling us that you have two installations of Office Enterprise 2007 on the computer, and that both installations were done with invalid volume licensing keys. Please uninstall these nongenuine installations of Office from your computer as soon as possible.
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp- Marked as answer by Darin Smith MS Friday, November 20, 2009 11:31 PM
Wednesday, November 18, 2009 7:45 PM -
OK. I found the disc from another laptop (Dell) and tried using it, but I still can't get the registration code to work.
Here are the diagnostic results, but I guess I'll just have to buck up and get the HP disc. (Office is gone)
Diagnostic Report (1.9.0011.0):
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WGA Data-->
Validation Status: Not Activated
Validation Code: 1
Cached Validation Code: N/A
Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
Windows Product ID: 76487-OEM-2211906-00102
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {6A07A30C-6996-46D4-B683-A1B4598FF8EF}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A
Version: N/A
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6A07A30C-6996-46D4-B683-A1B4598FF8EF}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>76487-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-507921405-616249376-1417001333</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Pavilion dv4000 (EP369UA#ABA)</Model></SYSTEM><BIOS><Manufacturer>Phoenix</Manufacturer><Version>F.16</Version><SMBIOSVersion major="2" minor="31"/><Date>20050727000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>35753807018400D2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Licensing Data-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 0056:Compaq Computer Corporation|151E8:Compaq Computer Corporation|151E8:Compaq Computer Corporation|0056:Hewlett-Packard Company|8B0B:Semp Toshiba Informatica Ltda|8B0B:TOSHIBA CORPORATION
Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell System
OEM Activation 2.0 Data-->
N/A
Tuesday, November 24, 2009 2:01 AM -
Hello Iron_Man_NY,
The Dell disc does not work for the same reason that the Gateway disc did not work.
I would be surprised if the HP discs cost more than about $20-25 incl shipping.
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxpTuesday, November 24, 2009 2:15 AM