locked
Genuine but not valid? RRS feed

  • Question

  • Hi all,
    We have over 4,000 computers all with a variety of images built from the same VLK.
    A variety of these machines have started to inform users that the copy of XP is not valid. The web validation says O.K. MGADiag says O.K. taskbar and logon screen say not valid. Checked for worm mentioned on Sophos etc.
    Need to know what to do next (all the steps, please) example MGADiag output at end of message.

    Pete Gomersall

    MCSA Windows 2003, MCSE (Windows NT4,  2000 & 2003), MCDBA & MCT

    Sys Admin Northern Arizona University

    Phone (928) 523 6877

     

    Diagnostic Report (1.5.0540.0):
    -----------------------------------------
    WGA Data-->
    Genuine Validation Status: Genuine
    Windows Product Key: *****-*****-YX4QG-XBYJ6-9MKGB
    Windows Product Key Hash: zfM7TjMt5/bs6WyYutD6Pa/YOwA=
    Windows Product ID: 76487-640-0307362-23628
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    Download Center code: 55M5CYD
    ID: d04061e2-597e-4bfd-b176-92fe036090b9
    Is Admin: Yes
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.5.540.0
    Signature Type: Microsoft
    Validation Diagnostic:

    System Scan Data-->
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: 0
    Cache refresh Interval: 80 seconds
    Extended notification delay(non-genuine): 14
    Extended notification delay(un-activated): 31
    All disabled: 0
    Reminder reduced: 0
    File Exists: Yes
    Version: 1.5.540.0
    Signatue Type: Microsoft

    OGA Data-->
    Office Status: 100
    Office Diagnostics:

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>d04061e2-597e-4bfd-b176-92fe036090b9</UGUID><Version>1.5.0540.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-9MKGB</PKey><PID>76487-640-0307362-23628</PID><PIDType>1</PIDType><SID>S-1-5-21-3685154047-2055661143-220074731</SID><SYSTEM><Manufacturer>Dell Inc.                </Manufacturer><Model>Precision WorkStation 670    </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.                </Manufacturer><Version>A06</Version><SMBIOSVersion major="2" minor="3"/><Date>20050912000000.000000+000</Date></BIOS><HWID>BA543B870184807D</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>US Mountain Standard Time(GMT-07:00)</TimeZone></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>39A1581DF58FD00</Val><Hash>K9EDEK8TmRaXKM+i48RQqe2tJgs=</Hash><Pid>73931-640-3489443-57470</Pid></Product></Products></Office></Software></GenuineResults> 

     

    Tuesday, July 18, 2006 8:30 PM

Answers

  • Pete:

     

    Please contact your Microsoft Licensing associate immediately to escalate to myself.

     

    -phil liu

    Tuesday, July 18, 2006 8:51 PM

All replies

  • Pete:

     

    Please contact your Microsoft Licensing associate immediately to escalate to myself.

     

    -phil liu

    Tuesday, July 18, 2006 8:51 PM
  • Thanks Phil I will do this straight away, via our central IT services.
    Pete
    Tuesday, July 18, 2006 8:58 PM