cryptographic error not resolved............ RRS feed

  • Question

  • I have a similar problem.......... about 2 weeks ago, system update stopped working for security patches - updated to IE 7 OK this morning.  All security updates filed

    I've run WGA, which reports all OK

    Diagostics come up:

    Diagnostic Report (1.5.0555.0):
    WGA Data-->
    Validation Status: Cryptographic Errors Detected
    Windows Product Key: *****-*****-F6C7Q-7DQK3-G8GF3
    Windows Product Key Hash: 1nOoqN8MWgNMOSfmFY3WvfaNLqA=
    Windows Product ID: 76487-OEM-2253797-17101
    Windows Product ID Type: 3
    Windows License Type: COA/System Builder
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: a10d84c4-58c1-402e-935c-e00678f19c32
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.540.0
    Signed By: N/A, hr = 0x80096010
    Validation Diagnostic:
    Resolution Status: Cryptographic Errors Detected

    System Scan Data-->
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.5.540.0
    WgaTray.exe Signed By: N/A, hr = 0x800b0100
    WgaLogon.dll Signed By: N/A, hr = 0x800b0100

    OGA Data-->
    Office Status: 100
    Office Diagnostics:

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>a10d84c4-58c1-402e-935c-e00678f19c32</UGUID><Version>1.5.0555.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-G8GF3</PKey><PID>76487-OEM-2253797-17101</PID><PIDType>3</PIDType><SID>S-1-5-21-3153008980-2805738209-4071888707</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS A8N-SLI Premium ACPI BIOS Revision 1009</Version><SMBIOSVersion major="2" minor="3"/><Date>20051021000000.000000+000</Date></BIOS><HWID>7F3037BF01844E76</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone></MachineData>      <Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>74BE0516796ADD2</Val><Hash>XAc+q0DYQfE/WsJ0kyqqnYH7T1A=</Hash><Pid>70145-745-5558991-57031</Pid></Product></Products></Office></Software></GenuineResults> 

    Help please
    Saturday, October 21, 2006 8:55 AM


  • Georgemk,

    Please let us know if you have any other issues with WGA.



    Wednesday, October 25, 2006 5:37 PM

All replies

  • Re-run the MGA Diagnostic Tool.  Under the Windows tab, look for the Resolve button and click on it.  Afterward, restart your computer and visit www.microsoft.com/genuine and click on "Validate Windows".
    Saturday, October 21, 2006 10:02 PM
  • george:


    What happens when you go to www.microsoft.com/genuine/diag and run diagnostics there?

    Monday, October 23, 2006 7:04 AM
  • This helped, it got me passed the cyrtographic error not resolved..............  Updates still failed though until I tried a manual download of a single update.  This asked me to insert my XP Pro disk (it was looking for a .CAB file), whem I did this update was sucessfull and others followed.


    So I am OK now, many thanks

    Tuesday, October 24, 2006 12:35 PM
  • Georgemk,

    Please let us know if you have any other issues with WGA.



    Wednesday, October 25, 2006 5:37 PM