Microsoft account "Unusable"

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  I'm not sure if this is correct forum. If not please direct me to the right place. I recently changed a Microsoft account from support@somedomain to itsupport@somedomain after receiving the confirmation email and following instructions it now states that the account is unusable and the old support@somedomain doesn't exist. I had this tied to the client VLSC account as well and now it cannot be accessed. Can you advise?

  Monday, April 22, 2013 8:19 PM