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Cannot install updates downloaded from Windows Update RRS feed

  • Question

  • I did a system restore to a few months back which was right after i installed Windows. I did a Windows Update and it says i need the Windows Genuine Advantage, so it downloads it, but fails to install it. I downloaded the WAG Tool and here is what it says.

    Diagnostic Report (1.5.0555.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Windows Product Key: *****-*****-(deleted rest of key, is it needed here?)
    Windows Product Key Hash: Oia0RTlBltwoCbsfQN6kedSs+CQ=
    Windows Product ID: 55274-640-1172296-23843
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.1.0.pro
    ID: {E10F2DDD-71ED-44EA-8A5C-4352467F6745}
    Is Admin: Yes
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.5.526.0
    Signed By: Microsoft
    Validation Diagnostic:
    Resolution Status: N/A

    System Scan Data-->
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109
    Office Diagnostics: B4D0AA8B-467-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: %ProgramFiles%\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control:
    Active scripting:
    Script ActiveX controls marked as safe for scripting:

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E10F2DDD-71ED-44EA-8A5C-4352467F6745}</UGUID><Version>1.5.0555.0</Version><OS>5.1.2600.2.00010100.1.0.pro</OS><PKey>*****-*****-*****-*****-2CJF3</PKey><PID>55274-640-1172296-23843</PID><PIDType>1</PIDType><SID>S-1-5-21-1292428093-725345543-839522115</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS A8N-SLI Premium ACPI BIOS Revision 1009</Version><SMBIOSVersion major="2" minor="3"/><Date>20051021******.******+***</Date></BIOS><HWID>078833CF01844076</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

    Please help!

    Sunday, October 8, 2006 8:53 PM

Answers

  • Disbe:

     

    You have an older version of WGA Validation and Notifications on your computer - thus Windows Update is not allowing bypass until you update.

     

    You can install the latest WGA Notifications here:

    http://go.microsoft.com/fwlink/?linkid=69498

     

    THe latest WGA Validation tool is located here:

    www.microsoft.com/genuine (Click Validate WIndows)

     

    Then try Windows Update!

     

    Good luck,

    -phil

    Monday, October 9, 2006 9:17 AM

All replies

  • Well, i used the diagnostic tool site at http://www.microsoft.com/genuine/diag/ and it changed the last option that it checks. Windows Update then downloaded 57 updates.... but again, would not install them. All it says is "Updates were unable to be successfully installed." Then it lists all 57 failed updates.
    Sunday, October 8, 2006 9:09 PM
  • Disbe:

     

    You have an older version of WGA Validation and Notifications on your computer - thus Windows Update is not allowing bypass until you update.

     

    You can install the latest WGA Notifications here:

    http://go.microsoft.com/fwlink/?linkid=69498

     

    THe latest WGA Validation tool is located here:

    www.microsoft.com/genuine (Click Validate WIndows)

     

    Then try Windows Update!

     

    Good luck,

    -phil

    Monday, October 9, 2006 9:17 AM