Windows Xp on my IBM Thinkpad Fails activation RRS feed

  • Question

  • Hi,

    about an year ago i reinstalled my operating system on my portable pc using a "not-mine" copy of windows since the IBM recovery cds took so long to arrive.

    About a month ago i discovered the possibility to solve the situation using the product key update tool, provided by windows update, to change my windows xp product key with the one on my laptop sticker. Now I reinstalled Windows XP, because of a Windows Internet Explorer 7 crash, with the same cd and I tried to do the same thing, but now the product update tool says that my product key is already been  used or is used at the moment.

    What I have to do to, who I have to call to unlock my product key? I don't think I hava to buy another copy of Windows, right? Since if this is true, in my work I'll have to buy about an hundred copy of this product.


    This is the MGADiag output:

    Diagnostic Report (1.7.0012.0):
    WGA Data-->
    Validation Status: Blocked VLK
    Detailed Status: N/A
    Windows Product Key: *****-*****-PY6BX-K24PJ-TWT6M
    Windows Product Key Hash: gBNdtaXuo+0yYWQ2vJRYtwUVPx0=
    Windows Product ID: 55719-643-7213323-23481
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 2cb80b8e-6fcc-4a51-bf2c-b50c4223419d
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002_B4D0AA8B-469-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Programmi\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>2cb80b8e-6fcc-4a51-bf2c-b50c4223419d</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-TWT6M</PKey><PID>55719-643-7213323-23481</PID><PIDType>1</PIDType><SID>S-1-5-21-436374069-362288127-725345543</SID><SYSTEM><Manufacturer>IBM</Manufacturer><Model>1858CLG</Model></SYSTEM><BIOS><Manufacturer>IBM</Manufacturer><Version>70ET68WW (1.28 )</Version><SMBIOSVersion major="2" minor="33"/><Date>20061130000000.000000+000</Date></BIOS><HWID>18533E07018400E2</HWID><UserLCID>0410</UserLCID><SystemLCID>0410</SystemLCID><TimeZone>ora solare Europa occidentale(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 



    Thank you in advance.


    Santilli Quirino



    Wednesday, April 25, 2007 1:23 PM


  • Hi r3N0oV4,


    This is expected behavior for the Product Key Update tool and is By Design. The Update Tool was intended to switch out a Non-Genuine key for a Genuine key and this should only need to be done one time (per Genuine key). If you subsequently needed to reinstall windows, then the Genuine key should have been used to conduct that install.


    Thank you,

    Darin Smith

    WGA Forum Program Manager


    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.


    Wednesday, April 25, 2007 8:19 PM