Hi,
about an year ago i reinstalled my operating system on my portable pc using a "not-mine" copy of windows since the IBM recovery cds took so long to arrive.
About a month ago i discovered the possibility to solve the situation using the product key update tool, provided by windows update, to change my windows xp product key with the one on my laptop sticker. Now I reinstalled Windows XP, because of a Windows Internet Explorer 7 crash, with the same cd and I tried to do the same thing, but now the product update tool says that my product key is already been used or is used at the moment.
What I have to do to, who I have to call to unlock my product key? I don't think I hava to buy another copy of Windows, right? Since if this is true, in my work I'll have to buy about an hundred copy of this product.
This is the MGADiag output:
Diagnostic Report (1.7.0012.0):
-----------------------------------------
WGA Data-->
Validation Status: Blocked VLK
Detailed Status: N/A
Windows Product Key: *****-*****-PY6BX-K24PJ-TWT6M
Windows Product Key Hash: gBNdtaXuo+0yYWQ2vJRYtwUVPx0=
Windows Product ID: 55719-643-7213323-23481
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.2.0.pro
ID: 2cb80b8e-6fcc-4a51-bf2c-b50c4223419d
Is Admin: Yes
AutoDial: No
Registry: 0x0
WGA Version: Registered, 1.5.723.1
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic:
Resolution Status: N/A
Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: Failed to retrieve file version. - 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-3178-80070002_B4D0AA8B-469-80070002
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Programmi\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>2cb80b8e-6fcc-4a51-bf2c-b50c4223419d</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-TWT6M</PKey><PID>55719-643-7213323-23481</PID><PIDType>1</PIDType><SID>S-1-5-21-436374069-362288127-725345543</SID><SYSTEM><Manufacturer>IBM</Manufacturer><Model>1858CLG</Model></SYSTEM><BIOS><Manufacturer>IBM</Manufacturer><Version>70ET68WW (1.28 )</Version><SMBIOSVersion major="2" minor="33"/><Date>20061130000000.000000+000</Date></BIOS><HWID>18533E07018400E2</HWID><UserLCID>0410</UserLCID><SystemLCID>0410</SystemLCID><TimeZone>ora solare Europa occidentale(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData> <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>
Thank you in advance.
Santilli Quirino
