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How to change credit card info on file in order to "automatically renew" my Live OneCare subscription ??? RRS feed

  • Question

  • My credit card number has changed since initial signup.....  How do I "update" my credit card info so that my renewal at the end of this month will go smoothly ??

    I sent "support" an email a week or so ago and have not had any reply....

    Thanx for any help.....
    Monday, September 7, 2009 1:35 PM

Answers

  • Go to billing - http://billing.microsoft.com

    To transfer your services and balances to a new payment method, follow these steps:

    1. Sign in to the Billing and Account Management website.
    2. Under Your payment methods, click the payment method you want to change.
    3. Under Payment method activity, click Go to payment method information.
    4. Under Payment method information for this account, click Use a different payment method.
    5. Click Add new credit card, and then click Next.
    6. On the Confirm transfer page, confirm the balances and services you want to transfer, and then click Next.
    7. Enter the information for the new payment method, and then click Save.

    Copied from the help files.

     


    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
    Monday, September 7, 2009 2:35 PM
    Moderator