locked
validation error RRS feed

  • Question

  • I've been told I don't have a valid copy of windows. But I do. I bought it from an affiliated dealer. It came in a shrink wrapped windows Box, with all the documentation, I have a authentication sticker with holograms, a hologrammed CD - it is a real copy of windows. Why is it telling me it's not?

     

    Thursday, June 1, 2006 3:51 PM

Answers

  • Try the following:

    Go to www.microsoft.com/genuine and revalidate. Reboot your computer after this is done. Let us know if this fixes the issue. Sometimes revalidating and rebooting syncs the Windows library files.

    If you still get the message in question: 

    Please follow this simple troubleshooting procedure:

    1. Download and install the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=56062

    2. After running the WGA Diagnostic Tool, click on the "Validation" tab and then click on "Copy to Clipboard".

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a relpy to this post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

    Thursday, June 1, 2006 3:55 PM
    Moderator

All replies

  • Try the following:

    Go to www.microsoft.com/genuine and revalidate. Reboot your computer after this is done. Let us know if this fixes the issue. Sometimes revalidating and rebooting syncs the Windows library files.

    If you still get the message in question: 

    Please follow this simple troubleshooting procedure:

    1. Download and install the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=56062

    2. After running the WGA Diagnostic Tool, click on the "Validation" tab and then click on "Copy to Clipboard".

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a relpy to this post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

    Thursday, June 1, 2006 3:55 PM
    Moderator
  • Please remove the above post from "max2035" as it is SPAM!
    Thursday, June 1, 2006 4:16 PM
    Moderator