windows XP activation , replaced mother board and reimaged computer, error 45090, please help RRS feed

  • Question

  • Diagnostic Report (1.9.0027.0):
    Windows Validation Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-G62KY-K8DPW-V8YFY
    Windows Product Key Hash: Ymwy/WvV3K1JFUTSzcclFxlnN1E=
    Windows Product ID: 76487-OEM-2211906-00108
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version:
    ID: {540F7375-EA91-40FB-A722-5F84A7F348CB}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered,
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Plus 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{540F7375-EA91-40FB-A722-5F84A7F348CB}</UGUID><Version>1.9.0027.0</Version><OS></OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-V8YFY</PKey><PID>76487-OEM-2211906-00108</PID><PIDType>2</PIDType><SID>S-1-5-21-378085748-1343365534-852978058</SID><SYSTEM><Manufacturer>GATEWAY</Manufacturer><Model>E-4620</Model></SYSTEM><BIOS><Manufacturer>V3.0</Manufacturer><Version> </Version><SMBIOSVersion major="2" minor="5"/><Date>20080221000000.000000+000</Date><SLPBIOS>buympc,buympc,buympc,buympc</SLPBIOS></BIOS><HWID>ECFB34970184C07B</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>1</stat><msppid></msppid><name>MPC</name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version=""/><File Name="WgaLogon.dll" Version=""/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>1208E0A87E81D86</Val><Hash>FlQRxKwAwaRad03SQZkKxNggIRU=</Hash><Pid>89409-707-0082056-65164</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->

    Windows Activation Technologies-->

    HWID Data-->

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 19F4C:emachines inc|19F4C:Gateway, Inc|1E840:Gateway, Inc|13B6D:GENUINE C&C INC|18BD0:HITACHI, Ltd|18BD0:HITACHI, Ltd|18BD0:HITACHI, Ltd
    Marker string from OEMBIOS.DAT: buympc,buympc,buympc,buympc

    OEM Activation 2.0 Data-->


    Wednesday, August 4, 2010 12:54 PM


  • Hello Carol Pok,

    Your eMachines/Gateway computer does not have an eMachines/Gateway factory software deployment on it, which is why it is not "self-activating" like a normal deployment of an OEM SLP installation should.

    If you are in an environment that is large enough to employ Volume Licenses (your Office is a VL) and deploy images, then it's likely that somewhere you have the factory recovery discs for this computer, which if used would put the Genuine factory image back onto the computer and it would self-activate normally.

    If you don't have the recovery discs, then visit Gateway support to order:

    Buy Office 2007 Now, Get Office 2010 Free
    Wednesday, August 4, 2010 1:15 PM