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  • Question TrustedInstaller

    • Wednesday, November 18, 2009 9:27 PM Mishlab1 Users Medals Users Medals Users Medals Users Medals Users Medals
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      I am trying to delete a folder, but I get the message that I need permission from TrustedInstaller. How do I get this. I have signed on as Adminstrator and am the only one who uses this computer.
      ANny help will be greatly appreciated - it is a big fiile and is taking up a large space on my hard drive!
      Thank you very much.

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    from thread  Locked TrustedInstaller

    Carey Frisch has violated the forum guidelines and I've filed an official report.
    Tuesday, November 24, 2009 11:38 PM

  • It was obvious what the actual intent of the inquiry  " is there a way to delete all posts en mass "  was all about.

    Carey, you were planning that for weeks in advance.  I finally took your bait, didn't I ?

    It must've taken all night to delete those posts one-by-one.

    With repeated passes the following days.

    I watched your spiteful tantrum.

    With amusement.
    Wednesday, November 25, 2009 3:22 PM

  • QuestionWhere is the best place to get problems with Windows 7 answered?

    • Sunday, November 15, 2009 5:07 AMvirgoheart Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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      The system is running Windows 7 Ultimate x86.


      I am would really like to work out some of the problems on my own but I find it very little information on the errors. There seems to be a shortage of data base areas for me to search through for Windows 7 information.


      Most of all I want to make sure that I get the system running correctly before adding Visual Studio 2008 and SQL 2008. 


      If I add those applications to the system I am sure it would be much harder to get the simpler issues out of the way.


      I have had several issues with Windows 7 and I have used another Microsoft Form with detailed questions and my email address and received no response. I have asked for Tech phone numbers and there was no response to that either.

      As the issues come up I have just run through each part of the system and tried different tools and so far have been successful with some of the more difficult problems. 

      I have made it a habit of checking the event viewer because the action flag is not sending me the Problem Reports that I have set up in two ways.  The first was to automatically check for solutions and send additional information if needed.  That did not seem to work so I set it to automatically check for solutions.  Even thought all the boxes as checked I only get a flag saying that the system needs to be backed up.  Until it is working correctly that is the least of my problems. 

      I run the event Application then the log source and then the event ID and such as SNMP –

      EventID Qualifiers="49407">150<Data>SYSTEM\CurrentControlSet\Services\SNMP\Parameters\TrapConfiguration</Data>

      Now I am sent to a Microsoft KB from here I am sent here TECHNET Windows 7 for a resource. 

      After entering different variations of this error I am sent to  This is helpful if I were using Windows NT but something tells me there is a different answer for Windows 7 with either the network setup of group policy. At this point I haven’t been stop from getting my email or connecting outlook to windows live. So I don’t know what problems would be caused by this error.

      An issue that has been a problem since Vista SP1 on the same system has been with the Broadcom 440x 10/100 Integrated Controller: The network link is down. Check to make sure the network cable is properly connected.

      I ran the Windows 7 Upgrade advisor for both 32bit and 64bit and with everything I could think of connecting to the system which runs wireless using Intel Pro, Printers, external hard drives, and 4 8 and 16 GB USBs. I was sure there would be and issue but the report came back saying the system was capable of running everything. 

      I have no reason to see there would be a problem with the Broadcom because it was used with the Ethernet connection about a year ago.  Under services Wired Auto Config - is set to manual.  The device was installed with Windows 7 and it is a newer device driver than the OEM has. 

      If this device had an issue why did it work OK with the 64 bit Upgrade advisor?  I know this isn't going to break anything it is just taking up system space with all the events errors that are being tracked. 

      The last event is more concerning and this happened during a download of Aconis which has been updated to work with Windows 7. 

      Failed extract of third-party root list from auto update cab at: <> with error: The data is invalid.

      If I have an issue with CAP12 and the authroot I am certain I am off to very bad start before setting up Visual Studio 2008 let alone SQL.

      Please at least tell me where I should post if this is the wrong place or give me a phone number or site to visit.

      Thank you.





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    • Sunday, November 15, 2009 6:35 AMDrew1903 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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      Drew - MS Partner / MS Beta Tester / Pres. Computer Issues
    • Sunday, November 15, 2009 8:18 PMvirgoheart Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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      Thank you for your reply.  I did review the Windows7 as you suggested.  I have 2 comments which I beg you not to take offence to them.

      First of all I have worked with your web site on other issues and have paid for the service.   I was impressed with the knoweledge of the staff and the fact that they did not talk down to me.  If I had a question that they didn't have a quick answer to someone did try to help me find one. I had also been connected by one of your colleges some time ago to become a working member of your site.  However do to the very heavy workload of my own and my own personnal push to educate myself on as many Operating Systems and Services as possible.  It would be hard to give quailty time to another project. 

      I am not against a great Tech Support Form I just want someone from Microsoft who has developed the programs to stand behind their product with full support.  Especially if they want people such as myself to be able to sell and support all the products they have out now.  I am sure that unless you were part of the development team you have put in as much if not more time into learning all that is now offered.

      I know the event errors I posted were not critical and most likely I with the expection on one I will figure it out after a very long time searching every inch of the system, running reports that I have on hand, or spending a lot of time searching web sites.  I was hopping for a more posssitive a faster answer so I can get to the major problems ahead which is Visual Studio, SQL, Authentication issues I have found and working with 2003, 2008 servers and with Windows 7 Ultimate with out a server.

      In my job as an IT consultant for small businesses and one on one personnal computer systems I know that if I don't have the answers then it would be equally difficult for me to help my customers with their issues. Not to mention getting them to buy into new hardware and software.  So even the simple questions I have asked above I know are in some way connected to how the system is set up using Active Center which is new to the OS or Group Policys that are not set correctly. 

      I suppose I should also let you know that for personal reasons I will not put google on any of my systems and I make strong suggestions to that fact as well to my customers.  I also do not understand why it would be necessary for me to download a toolbar from a windows 7 form site which makes me a little more careful of who and what is on my system.  Not even TechNet or MSDN want anything downloaded for there services.

    • Tuesday, November 17, 2009 9:46 AMMagon_67 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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      I think this TechNet forum is exactly where you can put your Windows 7 issues, only finding the proper group.
      The Windows 7 Upgrade advisor is not a real time program, Microsoft need sometime to update all the device information and compability at their ends.

      I suggest installing the latest wireless driver to fix the network issue. Meanwhile, you are welcome to tell us the model of your computer and motherboard so that we can find more information.

    • 1 hour 58 minutes agoNicholas LiMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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      From your posts, I noticed you are an experienced IT professional. Yes, it is always good to check the system's healthy status before installing important business applications. J


      1.    At this time, I would like to let you know that Microsoft offers our customers with several different support resources, such as Knowledge Base articles (as self-help resources), Forum services, E-mail or Phone support, etc.


      For example, for Windows 7 related issues, you can check the available support channels by visiting our Windows 7 Solution Center. Especially, on Self-Support tab, you will find the following free support offerings:


      ·         Search the Knowledge Base

      ·         Ask Community (Microsoft Answers forums for consumers, and Microsoft TechNet forums for IT Professionals like you.)

      ·         MSDN forum for developers


      On other tabs, you will find more options. For example, on the Assisted Support tab, you can also find Paid Incident Support.


      2.    So, to better use our support resources, I would like to recommend that you take use of the search function of Microsoft Knowledge Base website and Microsoft TechNet forums first. For many commonly-encountered issues, there should already have answers. However, if this does not work, you are welcome to post your questions in our TechNet forums here and we will do our best to help you.


      (Just for your reference, when searching for KB articles and previous TechNet forum threads, it is recommended to use accurate keywords. In your post, we noticed that you used the keyword of "snmp trap service". This may not be an efficient search as it may return general introduction or configuration steps to this service. Instead, we may get more accurate results with the exact error code or event ID/description.)


      3.    Please allow me to take this chance to introduce TechNet forums.


      Actually, our TechNet forum is more than a free support forum. It is an informative platform for our customers, MVPs, and Microsoft engineers to not only ask questions, but also share their experiences and knowledge. Besides, as far as I know, many products' developer engineers also monitor the forums, reply questions, and also collect feedbacks from customers here.


      4.    Regarding the original event and hardware issues you are handling.


      Although I am not clear what the exact symptoms are, I learned from your description that there are some abnormal events. (As I understand, the Network Adapter issue is also an event warning or error. Am I correct?)


      Could you help save all event logs and upload it to Windows Live SkyDrive and share its URL with us? I will perform further analysis.


      Besides, as you know, not all the events logged are informing that there are some issues in the system. For example, there are several types of events as following:


      Information: An informational event which is generally related to a successful action.

      Success Audit: An event related to the successful execution of an action.

      Failure Audit: An event related to the failed execution of an action.

      Warning: A warning. Details for warnings are often useful in preventing future system problems.

      Error: An error, such as the failure of a service to start.


      For the types of “Information and Success Audit” and some event caused by temporary issues, generally, we can safely ignore them.


      5.    References:


      Here is some documents regarding Windows 7 Action Center and CAP12, here are some documents for your reference:


      What is Action Center?


      How does Action Center check for problems?


      Event ID 11 — Automatic Root Certificates Update Configuration


      Hope this helps. Thanks.

      Nicholas Li - MSFT
    • 14 minutes agodеrosnеc Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
      You cannot vote on your own post


      Event ID 11 — Automatic Root Certificates Update Configuration


      Hope this helps. Thanks.

      Nicholas Li - MSFT

      Nicholas, I know you put a lot of effort into composing that really nice reply.  Thank you.

      However, I don't understand why this article is mentioned.  It only serves as a bad example.  Here's a thread that is frustrated by being vectored there from Event Viewer:

      Getting a Load of Event 4107, CAPI2 in the Application Log

      "I also followed the instructions from the Event Viewer link:  Event Log Online Help"

      "I decided that online help page was useless."

      "See the problem?"

    from thread  LockedWhere is the best place to get problems with Windows 7 answered?

    Hi Robinson.

    My final post in the sequence above was deleted last night.  Yet that account was terminated a few days ago as Ronnie has explained.  It is therefore impossible that I, or anybody outside of the forum control (ie, without privileges) could have deleted that post.

    Please review that account to find many posts began vanishing, and continue to do so, since that time.  Even those marked "answer", which as I explained to Shaon Shan, are not possible to delete without administrative privilege.

    Thank you.

    For reference:

    derosnec profile

    dеrosnеc's threads


    Wednesday, September 02, 2009
    Sunday, November 22, 2009

    Friday, November 27, 2009 8:02 PM

  • You will also notice the many posts I submitted objecting to swastika avatars were simultaneously deleted from this thread the other day.  Not surprisingly, some of the most stunning examples (in a different thread) were overlooked by the en mass deletion.  Even less surprisingly, you will see this ethnic smear was retained in a selectively censored thread.

    Yes, Robinson, there is obviously some problem within this forum.  But it is not a virus doing this.

    Since it is frozen in history for all to view, please click the bottom two entries in my banned profile to see what I voted-up.
    Friday, November 27, 2009 9:07 PM
  • Hello derosnec,

    We will be receiving about 1200 more migrant workers to assist with forum violations. Expect to see a drastic reduction in your post count in the next couple weeks.


    Jin24, Microsoft Certified Professional
    Friday, November 27, 2009 9:36 PM

  • May I interpret that as a voteup?

    Friday, November 27, 2009 9:48 PM

  • Robinson, regarding the deleted post in   LockedWhere is the best place to get problems with Windows 7 answered?

    You have found it was:        Deleted by derosnec Monday, November 23, 2009 4:04 AM  Marked as spam

    Yet notice it was quoted:     Friday, November 27, 2009 2:38 AM

    Quoted 4 days after it was deleted !?

    In that thread, Robinson, you had requested that I  "reply this thread on another computer to test this issue again".  But as you can see, the thread was locked and I cannot.  (Just like before).  I therefore replied in another thread where we had communicated earlier.  But that reply was deleted sometime last night, as you should be able to confirm.  I have since reposted it.

    You might also have interest in reviewing these two deleted threads.

    You can see part of the pattern with this, this, this, and notably this .

    Thank you.
    Friday, November 27, 2009 10:18 PM