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relationship behavior for deactivating RRS feed

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    Does deactivating an Account deactivate its Contacts?  Do any of the 6 Relationship Behaviors govern this?

    Assuming such a relationship behavior, does a workflow firing on Contact change of status need to be a child workflow in order to be triggered by an Account deactivation?

    Friday, April 1, 2011 2:29 PM

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    Hi Mardukes,

    I don't believe any of the 6 relationship behaviours cascade 'deactivation' from a parent to the children. Deletion is probably your closest alternative but obviously, may not be desired!

    To acheive this using workflow would not be very elegant as you'd need to have waiting steps on each contact that monitor the status of the parent account.

    I would go down the plug-in route to de-activate child contacts when the account is deactivated.

    Rob

    Microsoft Certified Technology Specialist (CRM) GAP Consulting Ltd.
    • Proposed as answer by Rob BoyersEditor Friday, April 1, 2011 9:23 PM
    • Marked as answer by mardukes Friday, April 1, 2011 10:17 PM
    Friday, April 1, 2011 9:23 PM
    Answerer

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    Hi Mardukes,

    I don't believe any of the 6 relationship behaviours cascade 'deactivation' from a parent to the children. Deletion is probably your closest alternative but obviously, may not be desired!

    To acheive this using workflow would not be very elegant as you'd need to have waiting steps on each contact that monitor the status of the parent account.

    I would go down the plug-in route to de-activate child contacts when the account is deactivated.

    Rob

    Microsoft Certified Technology Specialist (CRM) GAP Consulting Ltd.
    • Proposed as answer by Rob BoyersEditor Friday, April 1, 2011 9:23 PM
    • Marked as answer by mardukes Friday, April 1, 2011 10:17 PM
    Friday, April 1, 2011 9:23 PM
    Answerer
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    I know I could have tested for it, but it's not that I wanted to have it happen.  I just wanted to know if it should happen.
    Friday, April 1, 2011 10:16 PM