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CRM Mail Merge logging activities RRS feed

  • Question

  • I am using CRM 2011 and have just started using the mail merge option.

    I have been sending through contacts but it does not log an activity or and record that i have contacted.

    Anyone know if this is even possible on mail merge? my administrator thinks not as the mail is sent via Outlook and i currently dont have them synced

    Thanks 

    Tuesday, June 17, 2014 1:19 PM