locked
problem with activating Windows RRS feed

  • Question

  •  

    I've been having trouble activating Windows.  I had problems with my computer going to slow and my solution was to reinstall Windows.  When doing it I had to install drivers as well.  I then tried reactivating Windows by typing in the product key on the bottom of my computer and it said "incorrect product key".  The product key I typed was the one at the bottom of my laptop and I used the disk that came with the laptop to install Windows.  I downloaded geniune Microsoft Software and it still didn't work.  Do you know what's wrong or what I could do?  Thank you.
    Friday, January 4, 2008 11:02 AM

Answers

  •  

    Digital Sound,

     

    Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

    Step 2 is tell us about the COA. Tell us:
    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key.
    5. Please also provide a short description of the issue you are experiencing.

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.

     

    Thank you,

     

    Stephen Holm, MS

    Wednesday, January 9, 2008 11:17 PM