Error during windows update Code 80070426

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  Hello THOMAS.FABIAN,
  
  I believe Vista's Licensing store may be corrupt.  Give the below steps a try  
  
  1) Open an Internet Explorer browser window.
  2) Type: %windir%\system32 into the browser address bar.
  3) Find the file CMD.exe
  4) Right-Click on CMD.exe and select 'Run as Administrator'
  5) Type: net stop slsvc  (it may ask you if you are sure, select yes)
  6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
  7) Type: rename tokens.dat tokens.bar
  8) Type: cd %windir%\system32
  9) Type: net start slsvc
  10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
  11) Restart your computer twice.
  12) You may be required to enter your Product Key and/or Activate.
  
  Thank you,
  Darin MS

  • Marked as answer by Darin Smith MS Monday, November 9, 2009 10:40 PM

  Monday, November 9, 2009 10:40 PM
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  Hi,
  
  I did the steps as you had mentioned, but I stopped at step 9. It gave an error message that the file cannot be found. It did not seem like an expected message.
  I have attached below the log for your reference.
  
  ================================================================================================
  Microsoft Windows [Version 6.0.6002]
  Copyright (c) 2006 Microsoft Corporation.  All rights reserved.
  
  C:\Windows\system32>net stop slsvc
  The slsvc service is not started.
  
  More help is available by typing NET HELPMSG 3521.
  
  
  C:\Windows\system32>cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
  
  C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing>rename tokens.dat tokens.bar
  
  C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing>cd %windir%\system32
  
  C:\Windows\System32>net start slsvc
  System error 2 has occurred.
  
  The system cannot find the file specified.
  
  
  C:\Windows\System32>
  
  =====================================================================================
  
  Thanks for your help
  Regards
  Thomas Fabian
  

  Monday, November 9, 2009 11:09 PM
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  Hi,
  
  I am getting the following error message
  Windows could not search for new updates
  An error occured while checking for new updates for your computer
  Error found
  Code 80070426
  
  I ran the Windows Genuine advantage and did a copy. The output has been copied below
  Please help me resolve the issue.
  
  Additionally I did the following steps, but it gave an error message that the file cannot be found. It did not seem like an expected message.
  
  1) Open an Internet Explorer browser window.
  2) Type: %windir%\system32 into the browser address bar.
  3) Find the file CMD.exe
  4) Right-Click on CMD.exe and select 'Run as Administrator'
  5) Type: net stop slsvc   (it may ask you if you are sure, select yes)
  6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
  7) Type: rename tokens.dat tokens.bar
  8) Type: cd %windir%\system32
  9) Type: net start slsvc
  10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
  11) Restart your computer twice.
  12) You may be required to enter your Product Key and/or Activate.
  
  
  I have attached below the log for your reference.
  
  ================================================================================================
  Microsoft Windows [Version 6.0.6002]
  Copyright (c) 2006 Microsoft Corporation.  All rights reserved.
  
  C:\Windows\system32>net stop slsvc
  The slsvc service is not started.
  
  More help is available by typing NET HELPMSG 3521.
  
  
  C:\Windows\system32>cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
  
  C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing>rename tokens.dat tokens.bar
  
  C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing>cd %windir%\system32
  
  C:\Windows\System32>net start slsvc
  System error 2 has occurred.
  
  The system cannot find the file specified.
  
  
  C:\Windows\System32>
  
  =====================================================================================
  
  Output of Windows Genuine advantage is given below
  
  Diagnostic Report (1.9.0011.0):
  -----------------------------------------
  WGA Data-->
  Validation Status: Genuine
  Validation Code: 0
  
  Cached Validation Code: N/A, hr = 0x80070426
  Windows Product Key: *****-*****-4GV68-6D8JB-G6MF9
  Windows Product Key Hash: Ua+OBZ1y48sKA/bWkfKXiuCrOjY=
  Windows Product ID: 89578-OEM-7332157-00203
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.0.6002.2.00010300.2.0.003
  ID: {CC99A0E0-F960-4011-A5CE-92ECD7343EB7}(3)
  Is Admin: Yes
  TestCab: 0x0
  WGA Version: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000000
  Build lab: 6002.lh_sp2rtm.090410-1830
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A
  
  WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: 6.0.6002.16398
  
  WGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 103 Blocked VLK
  Microsoft Office Enterprise 2007 - 103 Blocked VLK
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{CC99A0E0-F960-4011-A5CE-92ECD7343EB7}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-G6MF9</PKey><PID>89578-OEM-7332157-00203</PID><PIDType>2</PIDType><SID>S-1-5-21-3642777815-77602633-2373383627</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VGN-FZ21E</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>R1120J7</Version><SMBIOSVersion major="2" minor="4"/><Date>20070704000000.000000+000</Date></BIOS><HWID>12323507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65356</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  N/A, hr = 0x80070002
  
  HWID Data-->
  HWID Hash Current: OAAAAAIAAwABAAEAAgABAAAAAwABAAEAJJTKVl4j62K87nCwRoOicJwH2y3y9CoTnGEkGKxWKoU=
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name    OEMID Value    OEMTableID Value
    APIC            Sony        VAIO
    FACP            Sony        VAIO
    HPET            Sony        VAIO
    BOOT            Sony        VAIO
    MCFG            Sony        VAIO
    SLIC            Sony        VAIO
    TMOR            Sony        VAIO
    APIC            Sony        VAIO
    SSDT            Sony        VAIO
    SSDT            Sony        VAIO
    SSDT            Sony        VAIO
    SSDT            Sony        VAIO
  
  
  Thanks for your help
  Regards
  Thomas Fabian

  • Merged by Darin Smith MS Wednesday, November 18, 2009 10:23 PM same issue

  Sunday, November 15, 2009 12:18 AM
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  Hi Thomas,
  
    It would seem you had multiple issues. The reason I say this is because the error "System error 2 has occurred." only occures when a specific registry entry is malformed.  The only time I have seen this error was when a user used a free Registry Cleaner and the Registry Cleaner deleted the Reg Entry that tell Vista where the slsvc.exe file is located, but when the cleaner trys to restore the registry entry back again, it doesn't do it right and the Reg Entry becomes Malformed.
   
  
  To fix the issue, Go to the main Vista Validation forum page http://social.microsoft.com/Forums/en-US/genuinevista/threads/, look in the announcement section and follow the steps found in thread "Fix for ‘Software Licensing service Has Stopped’ on some Vista 64bit systems.
  
  I hope that helps,
  Darin MS

  • Marked as answer by Darin Smith MS Wednesday, November 18, 2009 9:22 PM

  Wednesday, November 18, 2009 9:22 PM