CRM 2011 Quick Campaign Email with Template, no Preview? RRS feed

  • Question

  • Hi everyone,

    I'm trying to create an email Quick Campaign for one of my marketing lists that uses a template that was created by another user. I am logged in as an administrator.

    When I select the template (I can see all templates for the organization), I get nothing showing up in the Subject box, nor does the template preview in the email window.

    This used to work fine in 4.0. Any suggestions what might be wrong?



    Monday, June 13, 2011 5:57 PM


All replies

  • There is no preview for the CRM 2011 Quick Campaign/Email Template - it will generate the merge after completing the Quick Campaign Wizare..  I would test the template out manaully first via selecting some test records and applying the template.
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    Monday, June 13, 2011 6:07 PM
  • Hey Frank,

    Correct me if I am wrong, but in 4.0, when you selected a template, the subject was autopopulated, and the email window actually showed the email template, correct? This was nice, as you could take an existing template, populate your email with that template, and then perform any final edits to that email before sending it out. Say for example your template has a date that you need to change, that could be accomplished in 4.0.

    Are you telling me this has been removed in 2011?


    Monday, June 13, 2011 6:27 PM
  • Hi Dave,

    Sending Quick Campaigns Emails with Email template feature was not available in CRM 4.0 standard functionlity, in CRM 4.0 you can only send simple email message. I believe you may be using some 3rd party CRM add on with Quick Capaigns.

    For further clarifications you may refer: http://www.dynamicscare.com/blog/index.php/direct-email-vs-quick-campaign-email-when-should-you-use-which/

    I hope this answers your question.

    Jehanzeb Javeed

    Linked-In Profile |CodePlex Profile

    If you find this post helpful then please "Vote as Helpful" and "Mark As Answer".
    • Proposed as answer by Jehanzeb.Javeed Monday, June 13, 2011 7:03 PM
    • Marked as answer by Dave Maslen Monday, June 13, 2011 7:06 PM
    Monday, June 13, 2011 7:03 PM
  • Jehanzeb,

    You are right, it must have been a functionality of the 3rd party software I am using.  I guess it didn't get transitioned over to 2011, and the out-of-the-box functionality doesn't have a preview function.

    I'll talk to my vendor to see about getting it added back in.




    Monday, June 13, 2011 7:06 PM
  • Jehanzep, did you ever find outu what the 3rd party software was?



    Tuesday, June 5, 2012 6:09 AM
  • I use Vizola eMarketing (VEM): http://www.vizola.com

    Great product, awesome company to work with.



    Tuesday, June 5, 2012 2:46 PM
  • Hi, thanks Dave, yes, we now have this in VEM2011 - you can [Insert Template] inside a Quick Campaign to check and amend template content as an alternative to standard [Use Template] facility. Using VEM, personal templates can also be assigned and shared just like other entities - see www.vizola.com/vem
    Wednesday, August 8, 2012 10:22 AM