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CRM4: Account and Case Reassignment

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Hi All,

Further to my question asked last week - http://social.microsoft.com/Forums/en-US/crmdeployment/thread/f4a9b0cc-0ab8-4726-86e5-89e2de6242be/

When we reassign an Account to a different owner it replicated downwards through all of that Accounts items; Contracts, Cases etc.

What relationship needs to be amended/deleted in order to stop this happening?

Regards,
Sam

Monday, September 26, 2011 2:23 PM

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Hi,

In child entity N:1 relationships you need to change the Type of Behavior to Configurable Cascading , in Assign change value to Cascade None and in Reparent change value to Casecade None

You may also refer the following articles:

http://blogs.msdn.com/b/crm/archive/2010/04/14/cascading-entity-relationship-behavior-and-the-customer-virtual-entity.aspx

http://community.dynamics.com/product/crm/crmtechnical/b/edwardsdnadynamicscrm/archive/2011/09/26/configuring-cascading-entity-relationship-behavior.aspx
Jehanzeb Javeed

http://worldofdynamics.blogspot.com
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- Proposed as answer by Jehanzeb.Javeed Monday, September 26, 2011 4:36 PM
Monday, September 26, 2011 4:36 PM