Hello Jayville,
n order to recieve the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue" click the Windows tab, click the "Copy" button, then paste the report into a response message in this thread.
If you do not have access to the Start Button:
1) Login to Vista and Click the option that brings up Internet Explorer.
2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.
3) A window will come up asking if you want to Run or Save, Select Run
4) When the program runs, Click the Continue button, then click the Copy button.
5) Return to this thread by Typing: http://social.microsoft.com/Forums/en-US/genuinevista/thread/069738c0-7412-4702-bc91-13021ec8a04finto the browser address bar.
6) In a reply post, Paste the Diagnostic Report.
In addition, please go into more detail on exact error messages and what you have already tried.
"keeps telling me I may have a corrupt version of windows" Is the error message actually saying the word "Corrupt"?
"tried the command prompt window and I got "System Error 5"." What commands did you try in the Command Prompt?
"I've tried to restart the service licence and I got "0x80070005, access denied"." How did you try to start the service?
"Other codes I have gotten are...0x80070426 and 800A0046." when? where? what was occuring (and/or what were you doing) at the time these errors appeared
Lastly, have you changed anything in the computer recently (added or removed any software or hardware)?
Thanks,
Darin MS
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