Capture Events/Messages when sending emails from Mail Merge Template

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  Hi,

  I received a task to create a plug-in for CRM 2011. The plug-in has to come into action before sending an e-mail using Mail Merge Template.

  I can attach the plug-in to the Send event when creating the e-mail right in CRM, but when creating the email using Mail Merge Template and sending it from Word using Outlook it doesn't run the plug-in. Is there a way to attach a plug-in to the Send message when sending emails from Mail Merge Template?

  Friday, July 6, 2012 2:50 PM