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  • Question

  • MS Money Sunset, suddenly lost "balance account" from common tasks on account register, and lost the window to enter ck num, debit or ? when paying listed bills. Where'd they go?
    Thursday, February 7, 2019 4:52 PM

All replies

  • I cannot find any setting that could cause that.

    This is fairly generic troubleshooting info:

    ======================================

    Copy Sample.mny from your install folder (typically C:\Program
    Files\Microsoft Money Plus\ or
    C:\Program Files (x86)\Microsoft Money Plus\
    with 64-bit Windows) to your Documents folder.  Open Money
    by right-clicking that copy of sample.mny and choose Open.  Migrate
    to the Portfolio.  Does it display?  If not, the problem is
    probably with your installation.

    If Sample.mny works correctly, your installation is probably
    OK.

    If Sample.mny has the same symptoms, then there would be a problem
    with your Money installation or your Windows settings.Install Money Plus
    Deluxe Sunset with the link in what is currently the second (sticky)
    post in this forum. Then put the patched DLL described in what is currently
    the first post in this forum into place.

    Make an extra copy of your backups onto other
    media in case you want to restore one that pre-dates the problem.
    You can switch back to your file by clicking File, and selecting
    your regular file from the list at the bottom.

    If Sample.mny does open successfully, you can try a
     File->RepairMoneyFile->QuickFileRepair.  That is
    simple, but it probably will not solve this.  Then try I would try
    making a repaired version of your file with
    File->RepairMoneyFile->StandardFileRepair level 2

    If it still does not work, try restoring a backup that pre-dates
    the problem. Try your newest, or second-newest or even older backup.

    You may also want to increase the number of backups that Money keeps.
    You don't want to overwrite good backups with backups of a problem file.

    Thursday, February 7, 2019 6:02 PM
    Moderator