locked
Product Key does not work and it is valid RRS feed

  • Question

  • I am trying to load Office Professional 2003 on a new computer replaces an old one is still only on 2 computers. My key is a valid number. But it will not take it. How do I get a key that will work or get this one to work. Someone please help I am desparate and I no longer know how to get someone on the phone without it costing me.  Using XP on this one not Vista.

    Sunday, February 3, 2008 10:03 PM

Answers

  • Hello Lexi44,

     

    Which product key are you attempting to use?  If it is the one affixed to your machine then that product key is only valid for the operating system and not the Office Suite.  Is the product key you are attempting to use for Office being used on another machine as well?  When you are entering the product key, is it telling you it is invalid before you are able to install the software or after you have already installed the software?

     

    Thank you,

    Matt Prall, MS
    OGA Forum Manager

    Monday, February 4, 2008 5:35 PM
  •  neutralname wrote:

     

    I have a laptop that was bought almost 1 year ago. It says it needs a product code verification thing when I open a microsoft office program, however, whenever I type it in, it says it is invalid and tells me to check again. I type exactly the right code that is at the bottom of my laptop. For the past year, I have been using the 25 or so free tries we are allowed, but now, I need to use it and it won't work. I want to know why it won't work.

     

    Computer manufacturers often install a trial version of Microsoft Office.  If you are getting a prompt to type in a Product Key when opening a Microsoft Office program, it is likely the trial period is over and you'll need to purchase a license (product key) for Microsoft Office.

     

    The product key affixed to your computer is for Windows Vista (the operating system) and not for Microsoft Office.  Please review the following:


    How to determine whether you have a trial edition of a 2007 Office suite or program installed:

    http://support.microsoft.com/kb/927920/en-us

     

    How to convert a trial version of a 2007 Office suite or program to a full retail perpetual license version:

    http://support.microsoft.com/kb/927756/en-us

     

    How to buy the 2007 Microsoft Office suites:

    http://office.microsoft.com/en-us/suites/FX101678741033.aspx?ofcresset=1

     

    Sunday, June 1, 2008 10:38 PM

All replies

  • Hello Lexi44,

     

    Which product key are you attempting to use?  If it is the one affixed to your machine then that product key is only valid for the operating system and not the Office Suite.  Is the product key you are attempting to use for Office being used on another machine as well?  When you are entering the product key, is it telling you it is invalid before you are able to install the software or after you have already installed the software?

     

    Thank you,

    Matt Prall, MS
    OGA Forum Manager

    Monday, February 4, 2008 5:35 PM
  • Hi Matt,

     

    I have pretty much the same problem.  The key I am trying to enter is the one from the CD package.  It is telling me it is invalid before I am able to install the software.  Any suggestions?

     

    thanks,

    Marc Freeman

     

    Thursday, April 3, 2008 9:41 PM
  •  

    I have a laptop that was bought almost 1 year ago. It says it needs a product code verification thing when I open a microsoft office program, however, whenever I type it in, it says it is invalid and tells me to check again. I type exactly the right code that is at the bottom of my laptop. For the past year, I have been using the 25 or so free tries we are allowed, but now, I need to use it and it won't work. I want to know why it won't work.
    Sunday, June 1, 2008 9:19 PM
  •  neutralname wrote:

     

    I have a laptop that was bought almost 1 year ago. It says it needs a product code verification thing when I open a microsoft office program, however, whenever I type it in, it says it is invalid and tells me to check again. I type exactly the right code that is at the bottom of my laptop. For the past year, I have been using the 25 or so free tries we are allowed, but now, I need to use it and it won't work. I want to know why it won't work.

     

    Computer manufacturers often install a trial version of Microsoft Office.  If you are getting a prompt to type in a Product Key when opening a Microsoft Office program, it is likely the trial period is over and you'll need to purchase a license (product key) for Microsoft Office.

     

    The product key affixed to your computer is for Windows Vista (the operating system) and not for Microsoft Office.  Please review the following:


    How to determine whether you have a trial edition of a 2007 Office suite or program installed:

    http://support.microsoft.com/kb/927920/en-us

     

    How to convert a trial version of a 2007 Office suite or program to a full retail perpetual license version:

    http://support.microsoft.com/kb/927756/en-us

     

    How to buy the 2007 Microsoft Office suites:

    http://office.microsoft.com/en-us/suites/FX101678741033.aspx?ofcresset=1

     

    Sunday, June 1, 2008 10:38 PM
  • yes
    Wednesday, February 17, 2010 10:23 PM