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PC security lab popup RRS feed

  • Question

  • We bought a Celeron 1000 from some friends, it has XP2 on it. However when we connected it to the internet to update it something down loaded on the computer w/o our permission and now we have some kind of spyware that keeps giving us a PC security lab popup, even when we aren't connected to the internet. Everytime we try to do anything windows popup and we get all kinds of system alerts. We can't do anything on the computer. Is there anything we can do to get rid of it?

    Sunday, June 8, 2008 7:40 PM

Answers

  • Dani Girl,

     

    Thank you for visiting the Microsoft Genuine Advantage Forum.  The purpose of this forum is the support of Windows Genuine Advantage (WGA) program.  Your question is off topic as well as outside my area of knowledge. I suggest posting your question to the Email or Individual Chat support here:

     

    http://www.microsoft.com/protect/support/default.mspx

     

                 If you should have other non-WGA questions please visit our other communities for helpful information here:  http://www.microsoft.com/atwork/community.mspx .  Thank you for visiting the forum.

     

     

     

    Lori MS

    Tuesday, June 10, 2008 5:38 PM