Answered by:
Second shot dont work

Question
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Guys,
Last week I failed for my 70-642 Exam. and today i try to get a second shot.
When i logged in and click on 'Retake' I follows the screens and everything is okay.
But when i am arrived at the payment screen i see that i must pay €150,-
How could i do this so i can take the second shot?
Kind Regards,
Jacco
Tuesday, March 17, 2015 6:58 PM
Answers
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If you log in with the same account you originally logged in to book your first exam it should zero out the price. If you're logged in correctly and it's not showing up as free I suggest contacting your regional service center to sort this out.
- Proposed as answer by Reshma Mahabir-Poeran Saturday, March 28, 2015 7:38 AM
- Marked as answer by Mr. Wharty Monday, April 13, 2015 12:32 AM
Tuesday, March 17, 2015 9:25 PM -
Hi,
In addition to Jason's above anwer, I have added below link with available regional service centre information. Just click on the regional service that is applicable for you.
https://www.microsoft.com/learning/en-us/help.aspx#europe-and-africa
Regards,
Please Vote as Helpful if an answer is helpful and/or Please mark Proposed as Answer or Mark As Answer when question is answered
- Proposed as answer by Reshma Mahabir-Poeran Saturday, March 28, 2015 7:38 AM
- Marked as answer by Mr. Wharty Monday, April 13, 2015 12:32 AM
Tuesday, March 17, 2015 9:48 PM
All replies
-
If you log in with the same account you originally logged in to book your first exam it should zero out the price. If you're logged in correctly and it's not showing up as free I suggest contacting your regional service center to sort this out.
- Proposed as answer by Reshma Mahabir-Poeran Saturday, March 28, 2015 7:38 AM
- Marked as answer by Mr. Wharty Monday, April 13, 2015 12:32 AM
Tuesday, March 17, 2015 9:25 PM -
Hi,
In addition to Jason's above anwer, I have added below link with available regional service centre information. Just click on the regional service that is applicable for you.
https://www.microsoft.com/learning/en-us/help.aspx#europe-and-africa
Regards,
Please Vote as Helpful if an answer is helpful and/or Please mark Proposed as Answer or Mark As Answer when question is answered
- Proposed as answer by Reshma Mahabir-Poeran Saturday, March 28, 2015 7:38 AM
- Marked as answer by Mr. Wharty Monday, April 13, 2015 12:32 AM
Tuesday, March 17, 2015 9:48 PM