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Windows Live OneCare has encountered a problem and needs to close. RRS feed

  • Question

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    My status changed to Fair and a balloon popped up and told me OneCare needed my attention. I clicked the OneCare icon to start it, and I encountered that message. Now, everytime I try and open OneCare, I am presented with this message. Is anyone else having this issue, or does anyone know what's wrong?

     

    Thanks

    Sunday, December 2, 2007 6:36 PM

Answers

  • It may be a problem with .Net Framework. You could try repairing that.Control Panel, Add/Remove programs, .Net Framework 2.0 - select Repair when the uninstaller starts. You could also try reinstalling OneCare. Or contact support - 

    How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2 If it fails to validate your subscription, select the option that you are using a trial or beta copy and you can proceed to email support without validation once you've signed in.

     

    -steve

    Monday, December 3, 2007 4:04 AM
    Moderator