locked
Windows 7 build 7601 RRS feed

  • Question

  • SO TIRED of this issue! 

    I have an HP Pavillion, purchased from HP online store back in 2009, worked fine til a week ago.  Every time I click on the link to "go online and resolve" I get an error message: ...go.microsoft.com/fwlink/?LinkId=89429&OSV=6.1.7601.2.00010100.1.0048.09.1033&LS....Application Not Found.  I went to this MS site and followed instructions from other links for renaming the tokens.dat, which was sucessful, but still no change in the Genuine Status.  Late last night I coughed up the $153.35 to purchase a new product key, changed it through Control Panel, as per instructions from another link, and I still get the same notification.  Please help!  The following report is run after I changed the Product Key, I also have the original one if you need it. 

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Code: 50

    Cached Online Validation Code: 0xc004c4a2

    Windows Product Key: *****-*****-KYFHY-423CC-HWC43

    Windows Product Key Hash: XFT0iCfPg0d9xTLh1kxT6QweCa8=

    Windows Product ID: 00371-851-0747334-85415

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7601.2.00010100.1.0.048

    ID: {97AE888F-0804-4117-AC4E-EEA82269328E}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: Registered, 1.9.42.0

    Signed By: Microsoft

    Product Name: Windows 7 Professional

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.110622-1506

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Professional Edition 2003 - 100 Genuine

    Microsoft Office Home and Student 2007 - 100 Genuine

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files (x86)\Internet Explorer\IEXPLORE.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{97AE888F-0804-4117-AC4E-EEA82269328E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HWC43</PKey><PID>00371-851-0747334-85415</PID><PIDType>5</PIDType><SID>S-1-5-21-2991904863-3803502280-3201005441</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.33</Version><SMBIOSVersion major="2" minor="4"/><Date>20090831000000.000000+000</Date></BIOS><HWID>D42E3D07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-WKS</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>AA7E2FDACAAE5F3</Val><Hash>fSPGCgajCgkgYnXC1/E0wqaoSvA=</Hash><Pid>70145-761-7358453-57482</Pid><PidType>1</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>351EACFD89B8F38</Val><Hash>XOXcG9vUbEFkMywJ5R1l0v3nbDA=</Hash><Pid>81602-924-3830142-68679</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition

    Description: Windows Operating System - Windows(R) 7, RETAIL channel

    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00371-00170-851-074733-00-1033-7601.0000-1392012

    Installation ID: 002815163206016931396754282021022995717206904091789256

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: HWC43

    License Status: Notification

    Notification Reason: 0xC004F200 (non-genuine).

    Remaining Windows rearm count: 5

    Trusted time: 5/19/2012 4:26:26 AM

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C4A2

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 5:15:2012 05:44

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

    HWID Data-->

    HWID Hash Current: MgAAAAEAAQABAAIAAAABAAAABAABAAEA6GFYSlaKlhMaGZjBiolOiewDbBBWdL5oRso=

    OEM Activation 1.0 Data-->

    N/A

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information:

      ACPI Table Name    OEMID Value            OEMTableID Value

      APIC                         HPQOEM                   SLIC-MPC

      FACP                                    HPQOEM                   SLIC-MPC

      HPET                                    HPQOEM                   SLIC-MPC

      BOOT                                   HPQOEM                   SLIC-MPC

      MCFG                                   HPQOEM                   SLIC-MPC

      DMAR                                                         

      ASF!                         HPQOEM                   SLIC-MPC

      SLIC                         HPQOEM                   SLIC-WKS

      SSDT                                    PmRef             CpuPm
    Saturday, May 19, 2012 11:51 AM

Answers

  • Please try validating at www.microsoft.com/genuine/validate and see what happens.

    Then, if that fails, try swapping the Key back to the original OEM_SLP Key (NOT the one on the COA sticker - use 74T2M-DKDBC-788W3-H689G-6P6GT instead)

    Post a new MGADiag report, either way


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    • Marked as answer by lgoodno Sunday, May 20, 2012 2:56 AM
    Saturday, May 19, 2012 9:58 PM
    Moderator

All replies

  • Cached Online Validation Code: 0xc004c4a2

    this is the code for a blocked product key. looks like you purchased it from a bogus seller. demand a refund.

    where did you purchase it?

    Product keys are never sold separately by Microsoft. If you see a listing on an auction site, online classified ad, or other online page advertising product keys for sale, it’s a good indication that the keys are likely stolen or counterfeit. If you were to purchase and use a stolen or counterfeit product key to activate Windows installed on your PC, the key may not work for activation, may already be in use on another PC, or it might be blocked from use later by Microsoft when the key is reported stolen.

    I suggest you change you product key back to the one on your COA and post a new report.

    For what version and edition of windows is on your COA.

    Saturday, May 19, 2012 12:15 PM
    Answerer
  • I purchased it through Microsoft!  Their link!  Windows Genuine Advantage Kit.

    Saturday, May 19, 2012 1:00 PM
  • "lgoodno" wrote in message news:074117b4-5e41-4909-a4a7-e0ae5af49bc8...

    SO TIRED of this issue! 

    I have an HP Pavillion, purchased from HP online store back in 2009, worked fine til a week ago.  Every time I click on the link to "go online and resolve" I get an error message: ....go.microsoft.com/fwlink/?LinkId=89429&OSV=6.1.7601.2.00010100.1.0048.09.1033&LS....Application Not Found.  I went to this MS site and followed instructions from other links for renaming the tokens.dat, which was sucessful, but still no change in the Genuine Status.  Late last night I coughed up the $153.35 to purchase a new product key, changed it through Control Panel, as per instructions from another link, and I still get the same notification.  Please help!  The following report is run after I changed the Product Key, I also have the original one if you need it.

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Code: 50

    Cached Online Validation Code: 0xc004c4a2

    Windows Product Key: *****-*****-KYFHY-423CC-HWC43

    Windows Product Key Hash: XFT0iCfPg0d9xTLh1kxT6QweCa8=

    Windows Product ID: 00371-851-0747334-85415

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7601.2.00010100.1.0.048

     

    Other data-->

    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.33</Version><SMBIOSVersion major="2" minor="4"/><Date>20090831000000.000000+000</Date></BIOS

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition

    Description: Windows Operating System - Windows(R) 7, RETAIL channel

    Partial Product Key: HWC43

    License Status: Notification

    Notification Reason: 0xC004F200 (non-genuine).

    Remaining Windows rearm count: 5

    Trusted time: 5/19/2012 4:26:26 AM

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C4A2

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information:

      ACPI Table Name    OEMID Value            OEMTableID Value    

      ASF!                         HPQOEM                   SLIC-MPC

      SLIC                         HPQOEM                   SLIC-WKS

      SSDT                                    PmRef             CpuPm
     
     
    our Key has been Blocked from activation by MS - presumably for abuse of one kind or another.
     
    Does the Key in the report match your new Key, or the old one?
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, May 19, 2012 1:11 PM
    Moderator
  • The posted report shows the new one that I purchased last night.  Following is a snip from the original report that I ran before the purchase:

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Code: 50

    Cached Online Validation Code: 0xc004c4a2

    Windows Product Key: *****-*****-788W3-H689G-6P6GT

    Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=

    Windows Product ID: 00371-OEM-8992671-00008

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010100.1.0.048

    Saturday, May 19, 2012 1:20 PM
  • please post the complete report so we can see what's going on.

    please tell us the version and edition of windows from your COA. do not state the product key.

    Saturday, May 19, 2012 1:29 PM
    Answerer
  • "lgoodno" wrote in message news:89529c7d-f137-4d15-8b3c-6a24aecf29d4...
    The posted report shows the new one that I purchased last night.  Following is a snip from the original report that I ran before the purchase:

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Code: 50

    Cached Online Validation Code: 0xc004c4a2

    Windows Product Key: *****-*****-788W3-H689G-6P6GT

    Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=

    Windows Product ID: 00371-OEM-8992671-00008

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010100.1.0.048

     
     
    It looks to me as if this is a case of corruption, rather than non-genuine-ness.
     
    There is no way that an OEM_SLP Key should ever give that result (except the Lenovo Key)
     
    Please run a full CHKDSK and SFC scan....

    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type
    CHKDSK C: /R
    and hit the Enter key.

    You will be told that the drive is locked,
    and the CHKDSK will run at he next boot - hit the Y key, and then reboot.

    The chkdsk will take a few hours depending on the size
    of the drive, so be patient!

    After the CHKDSK has run, Windows should boot normally
    (possibly after a second auto-reboot) - then run the SFC

    SFC -System File Checker - Instructions
    Click on the Start button
    type in the Search box
    CMD.EXE
    right-click on the only file that is found

    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type

    SFC /SCANNOW

    and hit the Enter key

    Wait for the scan to finish - make a note of any error messages - and then reboot.

    Post an MGADiag report with details of any error messages encountered.
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, May 19, 2012 1:32 PM
    Moderator
  • Here is the original report that I ran before purchasing the new product key

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Code: 50

    Cached Online Validation Code: 0xc004c4a2

    Windows Product Key: *****-*****-788W3-H689G-6P6GT

    Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=

    Windows Product ID: 00371-OEM-8992671-00008

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010100.1.0.048

    ID: {FF4687A0-783F-4F75-8DC9-D5099EFD1A99}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: Registered, 1.9.42.0

    Signed By: Microsoft

    Product Name: Windows 7 Professional

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.120330-1504

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Professional Edition 2003 - 100 Genuine

    Microsoft Office Home and Student 2007 - 100 Genuine

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files (x86)\Internet Explorer\IEXPLORE.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]

    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]

    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]

    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{FF4687A0-783F-4F75-8DC9-D5099EFD1A99}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-6P6GT</PKey><PID>00371-OEM-8992671-00008</PID><PIDType>2</PIDType><SID>S-1-5-21-2991904863-3803502280-3201005441</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.33</Version><SMBIOSVersion major="2" minor="4"/><Date>20090831000000.000000+000</Date></BIOS><HWID>D42E3D07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-WKS</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>AA7E2FDACAAE5F3</Val><Hash>fSPGCgajCgkgYnXC1/E0wqaoSvA=</Hash><Pid>70145-761-7358453-57482</Pid><PidType>1</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>351EACFD89B8F38</Val><Hash>XOXcG9vUbEFkMywJ5R1l0v3nbDA=</Hash><Pid>81602-924-3830142-68679</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00371-00178-926-700008-02-1033-7601.0000-1362012

    Installation ID: 020592947350576212322072787094846275270046934166404253

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: 6P6GT

    License Status: Notification

    Notification Reason: 0xC004F200 (non-genuine).

    Remaining Windows rearm count: 5

    Trusted time: 5/18/2012 10:23:20 AM

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C4A2

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 5:15:2012 05:44

    ActiveX: Not Registered - 0x80040154

    Admin Service: Not Registered - 0x80040154

    HealthStatus Bitmask Output:

    HWID Data-->

    HWID Hash Current: MgAAAAEAAQABAAIAAAABAAAABAABAAEA6GFYSlaKlhMaGZjBiolOiewDbBBWdL5oRso=

    OEM Activation 1.0 Data-->

    N/A

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information:

      ACPI Table Name    OEMID Value            OEMTableID Value

      APIC                         HPQOEM                   SLIC-MPC

      FACP                                    HPQOEM                   SLIC-MPC

      HPET                                    HPQOEM                   SLIC-MPC

      BOOT                                   HPQOEM                   SLIC-MPC

      MCFG                                   HPQOEM                   SLIC-MPC

      DMAR                                                         

      ASF!                         HPQOEM                   SLIC-MPC

      SLIC                         HPQOEM                   SLIC-WKS

      SSDT                                    PmRef             CpuPm

    Saturday, May 19, 2012 1:33 PM
  • Thanks, I'll give it a try.
    Saturday, May 19, 2012 1:37 PM
  • Here is the new report, nothing else seems to change yet, should I switch back to the original Product key and try everything again?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-KYFHY-423CC-HWC43
    Windows Product Key Hash: XFT0iCfPg0d9xTLh1kxT6QweCa8=
    Windows Product ID: 00371-851-0747334-85415
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {97AE888F-0804-4117-AC4E-EEA82269328E}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Edition 2003 - 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{97AE888F-0804-4117-AC4E-EEA82269328E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HWC43</PKey><PID>00371-851-0747334-85415</PID><PIDType>5</PIDType><SID>S-1-5-21-2991904863-3803502280-3201005441</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.33</Version><SMBIOSVersion major="2" minor="4"/><Date>20090831000000.000000+000</Date></BIOS><HWID>D42E3D07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-WKS</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>AA7E2FDACAAE5F3</Val><Hash>fSPGCgajCgkgYnXC1/E0wqaoSvA=</Hash><Pid>70145-761-7358453-57482</Pid><PidType>1</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>351EACFD89B8F38</Val><Hash>XOXcG9vUbEFkMywJ5R1l0v3nbDA=</Hash><Pid>81602-924-3830142-68679</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-851-074733-00-1033-7601.0000-1392012
    Installation ID: 002815163206016931396754282021022995717206904091789256
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: HWC43
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 5
    Trusted time: 5/19/2012 3:12:05 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 5:15:2012 05:44
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEAAQABAAIAAAABAAAABAABAAEA6GFYSlaKlhMaGZjBiolOiewDbBBWdL5oRso=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-MPC
      FACP   HPQOEM  SLIC-MPC
      HPET   HPQOEM  SLIC-MPC
      BOOT   HPQOEM  SLIC-MPC
      MCFG   HPQOEM  SLIC-MPC
      DMAR           
      ASF!   HPQOEM  SLIC-MPC
      SLIC   HPQOEM  SLIC-WKS
      SSDT   PmRef  CpuPm

    Saturday, May 19, 2012 9:23 PM
  • Please try validating at www.microsoft.com/genuine/validate and see what happens.

    Then, if that fails, try swapping the Key back to the original OEM_SLP Key (NOT the one on the COA sticker - use 74T2M-DKDBC-788W3-H689G-6P6GT instead)

    Post a new MGADiag report, either way


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    • Marked as answer by lgoodno Sunday, May 20, 2012 2:56 AM
    Saturday, May 19, 2012 9:58 PM
    Moderator
  • YES! That worked.  My background is still black but at least it says that I am validated!   Thank You! Thank You!  Hugs to you man!  You have saved my weekend.  BTW, I tried the old OEM_SLP Key and it didn't like it so I guess I didn't waste that $153.00 after all.  =)
    Sunday, May 20, 2012 2:55 AM
  • please post a new report so we can verify all is well
    Sunday, May 20, 2012 3:45 AM
    Answerer