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What sets what gets printed in the Outlook 2010 CRM Client RRS feed

  • Question

  • I would like to find out how to set what gets printed when using the Outlook CRM client to print the details of a CRM entity.

    Currently, having selected an entity record (such as an Account, Contact,  Lead etc.)  from within the Outlook client for CRM and then going to backstage view (File Tab) and selecting Print we get every single field that is part of an entity presented for printing i.e. even if it is not displayed on the entity form.

    Is there a way of setting what fields get printed i.e. only those present of an entity form.

    This is Outlook 2010 accessing Dynamics CRM 2013 using the latest Outlook CRM Client i.e. version 06.00.0000 0809.

    BTW this is linked to this issue I raised here http://social.microsoft.com/Forums/en-US/6c6c1f43-aced-4fda-86ad-dee815bd2bbb/print-preview-cog-missing-in-outlook-2010-in-dynamics-crm-2013?forum=crm

    I did not want to expand my original post for fear of it getting too big.

    Tuesday, November 26, 2013 2:45 PM